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Deschamps Chevrolet Buick Cadillac GMC
Deschamps Chevrolet Buick Cadillac GMC

Service Manager

Deschamps Chevrolet Buick Cadillac GMC

Deschamps Chevrolet Buick Cadillac GMC

Sainte-Julie, QC

Business profile

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Salary

up to $100,000

Job status
Permanent
Location
Deschamps Chevrolet Buick Cadillac GMC
Sainte-Julie, QC
Workplace
On site

Job schedule

40h -

Monday
07h30 to 17h00
Tuesday
07h30 to 17h00
Wednesday
07h30 to 17h00
Thursday
07h30 to 17h00
Friday
07h30 to 12h00
Job Description

Deschamps Chevrolet Buick Cadillac GMC in Sainte-Julie is looking for a full-time Service Department Director with experience.

This manager ensures the smooth operation of various aspects of the dealership's after-sales service:

  • Supervision of the mechanical workshop to ensure efficient maintenance tasks, completion of training programs, compliance with CNESST standards, and employee satisfaction with their schedules;
  • Optimization of the follow-up system and coordination of appointments by the BDC department, providing quality customer service and quick management of complaints and dissatisfactions;
  • Management of the SAAQ mandate counter to ensure smooth vehicle inspections for compliance, while maintaining the inspectors' training at the required level.

Productivity, effective management, and optimization are the main objectives to be achieved, while maintaining a balance between the roles of facilitator and manager.

To perform the following tasks
  • Administrative management
  • Agenda management
  • Clerical tasks
  • Coaching / training
  • Department supervision
  • Dispatching work
  • Employee file management
  • Hiring and staff management
  • Implementation of strategies
  • Operations planning / management
  • Optimization of internal processes
  • Quality control monitoring
Working conditions
  • A retirement plan for employees
  • Business closed on weekends
  • Cafeteria
  • Competitive compensation
  • Continual training
  • Customer list
  • Free parking
  • Hiring possibility following internship
  • Insurance of medical and paramedical expenses
  • Medical insurance
  • Performance bonus
  • Public transportation nearby
  • Sick day off paid
  • Social club
  • Vision insurance plan
  • Paid time off
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Desired profile

Details

We are looking for a candidate who will act as a leader to improve the performance of the service department by optimizing the existing structure and implementing new ways of doing things as needed.

Experience

3 years as Service Manager

Experience with these brands (an asset)
  • Buick
  • Cadillac
  • Chevrolet
  • GMC
Spoken languages
  • English is an asset
  • French
Written languages
  • English is an asset
  • French
Qualities
  • Efficient
  • Leadership
  • Organized
Softwares
  • Lautopak
Driver's license
  • Passenger Car Driver's License
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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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