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Centre de Mécanique Gagnon
Centre de Mécanique Gagnon

Technical advisor for heavy vehicles

Salary

Starting at $55,000

Job status
Permanent
Location
Centre de Mécanique Gagnon
5845 Boulevard Metropolitain Est
Montréal, QC
Workplace
On site

Job schedule

40h to 45h -

Monday
07h30 to 16h30
Tuesday
07h30 to 16h30
Wednesday
07h30 to 16h30
Thursday
07h30 to 16h30
Friday
07h30 to 16h30
Job description

The technical advisor of the mechanical center plays a central role in ensuring that customers receive high-quality service, that repairs are carried out efficiently, and that the workshop operates smoothly and organized. He is the primary point of contact between customers and the repair shop. He welcomes customers, listens to their concerns about their vehicles, and provides specialized technical advice.

To perform the following tasks
  • Answer phone requests
  • Customer follow-up
  • Customer service
  • Follow up on repair and services
  • Making appointments
  • Open and close work orders
  • Prepare repair and service estimates
  • Service and products sales
Working conditions
  • Dental insurance plan
  • Disability insurance
  • Employees assistance program
  • Employees discounts
  • Evening / Night bonus
  • Flexible hours
  • Insurance of medical and paramedical expenses
  • Life insurance plan
  • Medical insurance
  • Reimbursement of training and development activities
  • Sick day off paid
  • Travel insurance
  • Uniform provided
  • Vision insurance plan
  • Work boots
Find out if your resume match and apply on this job

Desired profile

Details

Join Our Team!

We are looking for a passionate and dynamic technical advisor to join our team. If you have expertise in heavy vehicle mechanics and a talent for customer service, this opportunity is for you!

Your Skills and Experience:

  • Excellent customer orientation and customer service skills
  • Expertise in heavy vehicle mechanics and troubleshooting
  • Excellent communication skills, both verbal and written
  • Ability to manage multiple tasks, effectively manage time, and meet deadlines
  • Good leadership, organizational, and planning skills
  • Initiative and adaptability
  • Proficiency in MS Office tools
  • Bilingual in French and English

Additional Assets:

  • Knowledge of Serti software
  • Diploma of Vocational Studies (DEP) in mechanics or a related field

If you are motivated, able to quickly assess problems and propose innovative solutions, we want to meet you! Don't miss this chance to be part of a team that values each member and offers growth opportunities. Apply now!

Experience

1 year as Technical advisor for heavy vehicles

Trainings
  • Professional studies diploma
    Truck and transport mechanic
    is an asset
  • Professional studies diploma
    Automotive service consultant
    is an asset
Spoken languages
  • English is an asset
  • French
Written languages
  • English is an asset
  • French
Qualities
  • Interpersonal skills
  • Organized
  • Team spirit
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Centre de Mécanique Gagnon

Centre de Mécanique Gagnon

5845 Boulevard Metropolitain Est
Montréal, QC

Business profile

Apply for technical advisor for heavy vehicles job

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Throughout the website, gender-specific terms may be used in order to ease the text flow.

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