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Automotive customer service agent job

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Vast-Auto Distribution - Groupe Del Vasto
Vast-Auto Distribution - Groupe Del Vasto

Customer Service Agent

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Vast-Auto Distribution - Groupe Del Vasto

Vast-Auto Distribution - Groupe Del Vasto

Head Office

4840, boul. des Grandes Prairies
Montréal, QC
H1R 1A1

Business profile
Salary according to collective agreement

$20 / h

Job status
Permanent
Location
Vast-Auto Distribution - Groupe Del Vasto
4840, boul. des Grandes Prairies
Montréal, QC
Workplace
On site
Schedule 1 : 40h / week

Monday :08h00 to 17h00

Tuesday :08h00 to 17h00

Wednesday :08h00 to 17h00

Thursday :08h00 to 17h00

Friday :08h00 to 17h00

To perform the following tasks
  • Answer phone request
  • Customer Follow-up
  • Customer service
  • Maintain accurate and complete files on all customer claims, complaints and resolution details.
  • Sell parts and accesories
  • Submit all manufacturer's warranty claims
  • Technical support to companies
  • Warranty claim
Working conditions
  • A retirement plan for employees
  • Dental insurance plan
  • Disability insurance
  • Employees assistance program
  • Employees discounts
  • Insurance of medical and paramedical expenses
  • Life insurance plan
  • Sick day off paid
  • Travel insurance
  • Paid training
  • Cafeteria
  • Public transportation nearby
  • Free parking
Find out if your resume match and apply on this job

Requirements

Experience

2 years as a Customer Service Agent

Or 2 years as a General Office Clerk

Or 1 year as a Parts counter person

Training
  • High school diploma
    General
    is required
Spoken languages
  • English
  • French
Written languages
  • English
  • French
Softwares
  • Computer skills
  • Microsoft Office - Excel
  • Microsoft Office - Outlook
  • Microsoft Office - Word
Qualities
  • Dynamic
  • Patient
  • Self-Motivated
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