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Pro-Spec Vente Inc
Pro-Spec Vente Inc

Customer Service Agent

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Pro-Spec Vente Inc

Pro-Spec Vente Inc

Private training center

104 Boulevard Saint-Luc
Saint-Jean-sur-Richelieu, QC
J3A 1G2

Business profile
Expected salary range

$40,000 to $45,000 including commissions

including bonuses

3 weeks vacation or more

Job status
Permanent
Location
Pro-Spec Vente Inc
104 Boulevard Saint-Luc
Saint-Jean-sur-Richelieu, QC
Workplace
On site
Schedule 1 : 40h / week

Monday :08h00 to 17h00

Tuesday :08h00 to 17h00

Wednesday :08h00 to 17h00

Thursday :08h00 to 17h00

Friday :08h00 to 17h00

To perform the following tasks
  • Answer phone requests
  • B2B sales
  • Business development
  • Capacity to analyze and execute mandates
  • Chat customer service
  • Clerical tasks
  • Customer follow-up
  • Customer service
  • Data entry
  • Delivery of documentation and signatures
  • Filing documents
  • Follow-up of potential clients
  • Follow-up of web requests
  • Implementation of strategies
  • Letter / document writing
  • Maintain accurate and complete files on all customer claims, complaints and resolution details
  • Making appointments
  • Marketing
  • Online listing
  • Operations planning / management
  • Optimization of internal processes
  • Phone or video interview
  • Publicity - creation and editing
  • Sales records accounting
  • Social media management
  • Store management
  • Telephone / email solicitation
Working conditions
  • Business closed on weekends
  • Laptop
  • Work and life balance
  • Sick day off paid
  • Customers list
  • Summer schedule
  • Continuing education
  • Day off paid
  • Public transportation nearby
  • Free parking
Find out if your resume match and apply on this job

Requirements

Experience

1 year as a Customer Service Agent

Or 1 year as a Customer Service Representative

Spoken languages
  • English
  • French
Written languages
  • English
  • French
Softwares
  • Computer skills
  • Facebook Ads
  • Google Forms
  • LinkedIn Ads - Marketing
  • Microsoft Office - Excel
  • Microsoft Office - Outlook
  • Microsoft Office - Word
  • Skype - Teams - Zoom
Qualities
  • Dynamic
  • Organized
  • Self-Motivated
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