Automotive Parts Advisor

About the role

Audi Newmarket, Newmarket, ON L3Y 9A1

Are you passionate about the automotive industry and delivering an exceptional customer experience?

Audi Newmarket is looking for an experienced and highly organized Parts Advisor to join our team.

As a Parts Advisor, you'll play an important role in keeping our Parts and Service operations running smoothly. From assisting customers and technicians with the right parts to maintaining accurate inventory and supporting daily Parts Department operations, you'll help deliver the level of service expected from the Audi brand.

If you have automotive parts experience, strong attention to detail, and enjoy working in a fast-paced dealership environment, we want to hear from you.

This is an existing vacancy.

We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process.

If you require accommodation at any stage of the recruitment or selection process, please let us know and we will work with you to find an accommodation by emailing.

Responsibilities

• Assist customers and internal dealership teams in identifying and selecting the correct automotive parts.
• Pick and deliver parts to technicians efficiently to help keep Service Department operations moving.
• Receive incoming shipments, verify quantities, and report any discrepancies to management.
• Provide customers with accurate pricing, product information, and availability in person and over the phone.
• Recommend related parts, accessories, and available specials based on customer needs.
• Maintain accurate, organized, and well-stocked parts inventory.
• Process returned or unused parts from the workshop and ensure items are properly returned to inventory.
• Assist with inventory organization, stock management, and general Parts Department upkeep.
• Pick up and deliver parts to customers or suppliers using a company vehicle when required.
• Support the Parts Manager and team with additional responsibilities to ensure the efficient operation of the department.

Requirements

• Minimum 3 years of experience as an Automotive Parts Advisor or in a similar dealership parts role.
• Previous experience working within the automotive industry.
• Strong knowledge of automotive parts and dealership Parts Department operations.
• Excellent customer service and interpersonal skills.
• Strong verbal and written English communication skills.
• Excellent organizational skills with exceptional attention to detail.
• Ability to multitask and prioritize effectively in a fast-paced dealership environment.
• Strong numerical aptitude and accuracy.
• Ability to work independently while contributing to a collaborative team environment.
• Valid Ontario Driver's Licence and a clean driver's abstract.

Benefits

Audi Newmarket offers a comprehensive benefits package designed to support you and your family, with options that include:

• Pay:CA$45,000.00 - CA$50,000.00 per year
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Disability Coverage
• Life Insurance
• RRSP Plans
• Employee Stock Purchase Plan
• Professional Development & Growth Opportunities
• Vehicle Purchase Discounts
• Employee Assistance & Wellness Programs

We thank all applicants for their interest in Pfaff Automotive Partners - due to the volume of applicants, only those selected for an interview will be contacted.