Automotive Repair Service Advisor
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Job Description
For over 80 years, Auto Electric Service Ltd. has been a trusted Saskatchewan leader in automotive, industrial, and fleet solutions. Our reputation is built on honest advice, quality workmanship, and exceptional customer experiences. We are looking for a confident, outgoing, personable Service Advisor who enjoys working with people, thrives in a fast-paced environment, and has a natural ability to build relationships.
As a Service Advisor, you will be the face of Auto Electric Service and the key link between our customers and technicians. You will coordinate the repair process, communicate recommendations clearly, and ensure customers receive a professional and positive experience from start to finish.
Responsibilities
- Greet customers and create a positive first impression.
- Listen to customer concerns and perform initial walk-around inspections.
- Prepare accurate repair orders, estimates, and service recommendations.
- Explain repairs, maintenance needs, costs, and timelines clearly.
- Communicate with customers throughout the repair process.
- Obtain approval before additional work is completed.
- Coordinate closely with technicians to maintain shop flow and productivity.
- Monitor work in progress and help minimize comebacks.
- Follow up after service to ensure customer satisfaction.
- Build strong customer relationships and encourage repeat business.
- Maintain accurate customer and vehicle records.
- Assist with parts ordering, warranty documentation, and customer transportation when required.
- Maintain a clean, organized, and professional workspace.
- Follow all shop, safety, environmental, and regulatory procedures.
Requirements
- Outgoing, confident, energetic personality.
- Excellent communication and people skills.
- Previous customer-facing experience; automotive experience is preferred.
- 1-2 years of automotive service experience preferred.
- Strong understanding of automotive maintenance and repair.
- Comfortable discussing pricing and repair recommendations.
- Organized and able to multitask in a busy environment.
- Professional appearance and positive attitude.
- Strong computer skills; Protractor experience is an asset.
- Valid driver's licence with a clean driving record.
- High school diploma or equivalent.
- Must be legally eligible to work in Canada.
The right personality matters.
We can teach the technical details to someone who is willing to learn. It is much harder to teach someone how to naturally connect with customers, communicate effectively, and create a great service experience.
Benefits
- Competitive salary with performance-based bonuses.
- Comprehensive health and dental coverage.
- Life and disability insurance.
- Company pension plan.
- Employee discounts.
- Flexible scheduling for work-life balance.
- Paid time off and holiday pay.
- Ongoing training and professional development.
- Opportunity to grow your career with an established Saskatchewan company.
Join a company with over 80 years of history and a strong reputation for honest advice, quality workmanship, and exceptional customer service.
Continue your search
Auto Electric Service
Auto Electric Service is hiring a Service Advisor to coordinate automotive repairs and communicate with customers and technicians.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
automotive repair service advisor Job in the :sector Sector in Regina
Why This automotive repair service advisor Position in Regina Stands Out
Discover an automotive job opportunity for a automotive repair service advisor in Regina, offered by the employer Auto Electric Service in the :sector sector.
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About the Current Position at Auto Electric Service
This automotive repair service advisor role is part of the :en_department department within the :sector sector in Regina.
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If this position does not fully match your criteria, you can explore additional automotive job opportunities in the :sector sector in Regina.
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Frequently Asked Questions About the automotive repair service advisor Position in Regina
What is the typical salary for a automotive repair service advisor in Regina?
Salary for a automotive repair service advisor position in Regina varies based on experience, employer type, and the :sector sector.
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What skills are usually required for a automotive repair service advisor role?
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