Automotive Service Advisor

Job opportunity

Expected salary range

Apply with your own terms

Job status

Full-time

Location

GOAT Automotive
Halifax, NS, Canada

Workplace

On site

Job Description

About the role

Serve customers at Timberlea Tire and Goat Automotive in Bayer's Lake, Halifax, using strong communication and automotive service coordination skills. This full-time role works at the front counter within an automotive shop.

The Service Advisor is the primary customer contact from vehicle arrival through pickup. You will schedule appointments, understand service needs, prepare estimates, explain recommendations, and coordinate with technicians. Success requires organization, attention to detail, computer comfort, and effective priority management.

Bring customer service, scheduling, estimates, and automotive communication skills to support Timberlea Tire and Goat Automotive in Halifax.

Responsibilities

  • Greet customers and provide professional service
  • Schedule appointments around technician availability and shop capacity
  • Prepare estimates, work orders, and invoices accurately
  • Communicate vehicle status, recommendations, delays, and timelines
  • Coordinate customer requests with technicians and management

Requirements

  • Previous customer service experience, ideally automotive or tire-related
  • Strong communication and interpersonal skills
  • Excellent organization and competing-priority management
  • Computer, scheduling system, and point-of-sale software comfort
  • Automotive Service Advisor experience preferred

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GOAT Automotive

GOAT Automotive

Serve customers at Timberlea Tire and Goat Automotive in Halifax as the primary customer contact from vehicle arrival through pickup.

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