Automotive Service Advisor

Job opportunity

Expected salary range

Apply with your own terms

Location

Acura Of Oakville
Winnipeg, MB, Canada

Workplace

On site

Job Description

About the role

Become a vital part of our service team in Winnipeg as an RV and Automotive Service Advisor. Your friendly demeanor will enhance every customer's experience from start to finish. In this role at 3165 McGillivray Blvd, you will engage directly with customers, ensuring they understand their service options and guiding them through their visits. With a minimum of 1-2 years in service or related fields and a strong focus on customer satisfaction, you will make a lasting impact. Your ability to explain technical details in a clear manner is paramount.

Responsibilities

  • Determine service needs based on customer descriptions
  • Review warranty and service contract details
  • Prepare and explain repair estimates thoroughly
  • Maintain ongoing customer communication and support
  • Document and update service records efficiently
  • Support customer service excellence and be the trusted advisor in our automotive and RV service department.

Requirements

  • Experience as a service advisor, ideally 1-2 years
  • Background in RV services advantageous
  • Proven excellent customer service skills
  • Must have a valid G Drivers License
  • Flexibility to work weekends when required

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Acura Of Oakville

Acura Of Oakville

Engage with customers, explain service options, and support automotive and RV service visits in Winnipeg.

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