Automotive Service Department Manager

Job opportunity

Expected salary range

Apply with your own terms

Location

Dilawri Group
Calgary, AB, Canada

Workplace

On site

Job Description

Lead automotive service operations with technical repair knowledge and a customer satisfaction focus at Dilawri Group of Companies in Alberta.

About the role

This Service Manager oversees the complete dealership service process and experience. The position reports to upper management and supports department success through safety, brand standards, operational performance, and compliance. It also involves coaching service employees and developing collaborative dealership relationships.

Bring service leadership, mechanical repair knowledge, and customer focus to Dilawri’s Alberta automotive service department.

Responsibilities

  • Oversee the dealership service department’s complete operational process
  • Maintain safety, customer satisfaction, and department success
  • Promote dealership values and brand standards
  • Direct automotive equipment, materials, supplies, and parts procurement
  • Hire, train, supervise, and coach service employees

Requirements

  • Two-plus years of service department management experience
  • Several years of experience as a senior-level advisor
  • Strong aptitude for technical and mechanical repairs
  • Ability to analyze actions and plan time effectively
  • Growth mindset with continuous skill development
Dilawri Group

Dilawri Group

Oversee dealership service operations at Dilawri Group of Companies in Alberta, with a focus on safety, customer satisfaction, and department success.

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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