Customer Service Agent
Service
up to $22.00 / h
At Nissan Saint-Jérôme, we are seeking a dynamic and motivated Customer Service Agent to join our team. If you are passionate about cars and enjoy helping customers have an exceptional experience, this opportunity is for you!
Key Responsibilities:
- Welcome customers with enthusiasm, answer their questions, and guide them to the appropriate services.
- Effectively handle inquiries, complaints, and returns, while ensuring customer satisfaction.
- Collaborate with various departments to ensure smooth service and meet customer needs.
- Process sales transactions and maintain accurate, up-to-date records.
- Contribute to continuous process improvement by providing constructive feedback on interactions with customers.
Required Qualifications:
- Prior customer service experience, ideally in the automotive sector, of at least 1 year.
- Excellent verbal and written communication skills in French; English is an asset.
- Ability to work under pressure while maintaining a high level of professionalism.
- Strong listening skills, patience, and a positive attitude in the face of challenges.
- Proficiency with computer tools and customer relationship management (CRM) systems.
Why join Nissan Saint-Jérôme?
- We offer a friendly work environment where ongoing training is encouraged. Benefits include flexible hours, employee discounts, free parking, and prescription drug coverage. Additionally, we strongly believe in work-life balance with flexible scheduling options.
Be part of a customer-service-focused team where your contribution will be recognized and valued. Join Nissan Saint-Jérôme, a trusted name in the automotive industry, and help deliver an unparalleled experience to our customers.
- Business closed on weekends
- Continual training
- Employees discounts
- Flexible hours
- Free parking
- Medical insurance
- Monetary allowance for the purchase of tools
- Possibility of schedule adapted to shared custody of children
- Recognition program
- Sick day off paid
- Social club
- Uniform provided
- Work and life balance
- Work boots
Desired profile
1 year as Customer Service Agent
Nissan Saint-Jérôme
New vehicle dealership
251 Boulevard Roland-Godard, Saint-Jérôme QC, Canada J7Y 5C7
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Job: customer service agent in the automotive industry in Saint-Jérôme
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Nissan Saint-Jérôme is Currently Hiring a customer service agent in Saint-Jérôme
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