Financial Services Manager

GM Montplaisir • Drummondville, Quebec

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Financial Services Manager

Job opportunity

Expected salary range

up to $150,000

Job status

Full-time

Location

GM Montplaisir
Drummondville, QC, Canada

Workplace

On site

Job Description

GM Montplaisir, a Chevrolet, Buick, and GMC dealership in Drummondville, is seeking a Financial Services Manager to lead the sale of insurance, loans, and automobile warranties to our clientele.

Responsibilities

  • Lead and coordinate the team responsible for proposing simple and tailored financial solutions to customers.
  • Set sales targets and implement the necessary actions to achieve them while ensuring exemplary customer service.
  • Support advisors in presenting available options and ensure clarity of the information communicated.
  • Monitor team results and prepare clear reports for management.
  • Collaborate with the sales and after-sales departments to provide a smooth and consistent customer experience.
  • Maintain ethical and compliant practices in all transactions and interactions with clients.
  • Represent the company with financial partners and ensure proactive relationship management.

Profile

  • Experience requirement: at least one year in a role related to selling financial services or managing a team.
  • Excellent communication and listening skills, with the ability to explain simple and useful financial options.
  • Team spirit, organizational skills, and customer service orientation.
  • Ability to offer tailored solutions and advise clients clearly and respectfully.
  • General knowledge of financial products related to vehicle purchase is desired, without technical requirements.
  • Relevant training in finance, business, or customer service is an asset.

Benefits and Context

  • Dynamic work environment focused on customer service and professional development.
  • Competitive compensation and social benefits.
  • Opportunities for growth within GM Montplaisir and the GM network, with support for developing your skills and leadership.
  • Based in Drummondville, you will work within a friendly team at a dealership committed to customer satisfaction and quality services.

To perform the following tasks

Business development
Customer follow-up
Deal with the financing and leasing of vehicles according to the standards of financial institutions
Delivery of documentation and signatures
Effectively complete sales and rental forms
Ensure that financing and insurance fees are collected
Obtain and verify credit applications.
Payment manipulation during transactions
Revise the sales contracts
Take down payments and issue receipts.
Telephone / email solicitation

Candidates desired profile for this job

Experience

1 year as Financial Services Manager

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GM Montplaisir

GM Montplaisir

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