General Manager - Automotive

Job opportunity

Expected salary range

$90,000

Location

Boyd Autobody & Glass
Winnipeg, MB, Canada

Workplace

On site

Job Description

At Boyd Autobody & Glass, our teams work to provide the elite infrastructure and supportive environment you need to be the best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

About the role

The General Manager’s primary responsibility is providing an exceptional customer experience while leading and maintaining the day-to-day operation of the store in compliance with policies and procedures. The General Manager is responsible for coaching each team member’s performance and success in their individual roles, promoting and maintaining the highest quality standards of professionalism in serving all customers, and working with team members to achieve the repair facility’s KPIs.

Responsibilities

  • Ensure consistent execution of WOW (Wow Operating Way) plan
  • Lead and manage all repair facility personnel
  • Oversee hiring, training, corrective action and termination
  • Prepare and manage the annual and monthly operating budget of the collision center
  • Forecast, target and track monthly sales, profit and expenses
  • Set performance targets and deliver formal annual performance reviews and informal monthly performance reviews
  • Monitor and maintain all A/P and A/R relating to the Collision Center
  • Provide training for all staff as necessary
  • Ensure all staff wear proper safety gear and adhere to dress code
  • Open and close the facility daily as per established procedures
  • Conduct or coordinate daily production meetings/walks to oversee work in progress and delivery dates
  • Manage all estimates and store capacity
  • Facilitate monthly Health & Safety and staff meetings; attend monthly managers meetings
  • Attend training, information sessions and workshops recommended by our Leadership Team
  • Maintain a clean and organized repair facility at all times
  • Monitor all maintenance required for all shop equipment, including the paint booth
  • Maintain the Boyd Group KPIs (Sales/GP/EBITA/BHPD/NPS/WOW Scores)

Requirements

  • Post-Secondary Education or equivalent
  • Minimum of 3 years leadership experience in a collision repair environment or similar role
  • Communicate clearly both verbally and in writing
  • Ability to multitask and function well in a fast-paced environment
  • Strong knowledge of Google platform and Microsoft Office
  • Strong attention to detail with a high degree of accuracy
  • Capability to engage with all levels of employees
  • Ability to motivate others utilizing effective coaching tools and management skills
  • Valid driver’s license required

Benefits

  • Competitive Pay
  • Medical, Prescription Drug, Dental & Vision benefits effective after 1 month of employment
  • RRSP with company match
  • Annual Paid Vacation Time Off
  • Career Growth Opportunities
  • Ongoing Training
  • Professional Atmosphere, Great Working Conditions with Dynamic Leadership
  • Voluntary Daily Pay option available

Compensation

$80,000 - $90,000 per year, plus Bonus. Compensation is commensurate with skill, education, and experience.

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Boyd Autobody & Glass

Boyd Autobody & Glass

General Manager role at Boyd Autobody & Glass in Winnipeg offering $80,000-$90,000 yearly, leading collision repair operations and teams.

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Job offer are open to all, without discrimination and in gender equality.

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