Parts counter person

United Auto Alfa Romeo • Boisbriand, Quebec

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Parts counter person

Job opportunity

Salary according to experience

up to $55,000

Job status

Full-time

Location

United Auto Alfa Romeo
Boisbriand, QC, Canada

Workplace

On site

Job Description

UNITED AUTO ALFA ROMEO, Boisbriand, Quebec, is seeking a Parts Counter Person to join our busy parts department. The successful candidate will have at least 1 year of experience in a parts counter or automotive parts environment, a customer-service mindset, and the ability to work efficiently in a fast-paced team setting.

What you'll do

  • Greet customers at the parts counter and identify their vehicle parts needs, using OEM catalogs and our parts database.
  • Look up and verify part numbers, check stock levels, and prepare quotes and orders.
  • Process parts sales and returns, and handle warranty/RMA processes with accuracy.
  • Place orders with suppliers as needed to fulfill customer requests and manage backorders.
  • Collaborate with Service and Sales teams to ensure timely parts availability and dispatch.
  • Maintain an organized, clean, and safe parts department; update inventory records; conduct cycle counts.
  • Upsell accessories, maintenance items, and service-related parts when appropriate.
  • Maintain customer records with price quotes and order history; follow up on outstanding orders.

What we're looking for

  • Minimum 1 year of experience in a parts counter or automotive parts environment.
  • Knowledge of automotive parts catalogs and cataloging software; ability to identify parts by OEM numbers and cross-reference.
  • Proficient computer skills and experience with POS or ERP systems; ability to enter data accurately.
  • Strong customer service orientation; effective communication, listening, and problem-solving skills.
  • Excellent organizational abilities; able to multitask and thrive in a fast-paced environment; keen attention to detail.
  • Bilingual in French and English is preferred; additional languages are a plus.
  • Valid driver's license is an asset.

Why join UNITED AUTO ALFA ROMEO

  • Competitive compensation and comprehensive benefits.
  • Career development opportunities and ongoing training.
  • Positive, supportive team culture with a focus on teamwork and customer satisfaction.
  • Employee discounts on parts and service, and a clear path for advancement.

To perform the following tasks

•
Customer service
•
Sell parts and accessories
•
Tires and wheels sales

Candidates desired profile for this job

Experience

•
1 year as Parts counter person

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United Auto Alfa Romeo

United Auto Alfa Romeo

Business profile

Why work with us

Are you looking to join an automotive dealership that offers expected incentives and places customer-focused service at the forefront, accompanied by knowledgeable and friendly advice?

If you are a passionate automotive expert with technical skills, or if you are a salesperson who appreciates and understands how to interact with people and provide the top-notch assistance that sets United Auto Alfa Romeo apart from the competition, then we want to meet you!

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