Technical Advisor

Desjardins Ford Saint-Laurent • Montréal, Quebec

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Expected salary range

up to $85,000

Job status

Full-time

Location

Desjardins Ford Saint-Laurent
1150 Boulevard Marcel-Laurin, Montréal QC, Canada H4R 1J7

Workplace

On site

Job Description

We are looking for a dedicated technical advisor to join our team. This role is essential for enhancing the customer experience and ensuring the highest standards of service. If you are passionate about vehicles and customer satisfaction, this position offers an excellent opportunity to contribute to our mission of excellence.

Responsibilities

  • Provide expert technical advice to customers regarding vehicles.
  • Welcome customers and assess their maintenance and repair needs.
  • Provide accurate cost and time estimates.
  • Ensure smooth communication between technicians and customers throughout the process.
  • Offer a positive customer experience from start to finish.
  • Collaborate with the sales team to optimize customer satisfaction.
  • Stay up-to-date on market trends and new automotive technologies.
  • Ensure compliance with company policies and procedures.
  • Maintain accurate records of interactions and transactions with customers.
  • Develop and maintain strong relationships with customers through exceptional service.

Qualifications

  • Experience as an automotive technical advisor or in a related field.
  • Strong knowledge of the brand and their features.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team-oriented environment.
  • Attention to detail and excellent problem-solving skills.
  • Customer-oriented and passionate about providing outstanding service.

Ready to advance your career in the automotive industry and join a team dedicated to excellence?

Working conditions or benefits

Business closed on weekends
Competitive compensation
Continual training
Disability insurance
Free parking
Insurance of medical and paramedical expenses
Life insurance plan
Medical insurance
No layoffs during off-peak periods
Paid training
Public transportation nearby
Sick day off paid

Candidates desired profile for this job

Experience

1 year as Technical Advisor

Languages

Spoken languages

English
French

Written languages

English
French

Skills & Competencies

Softwares

SERTI - Admin

Qualities

Dynamic
Organized
Team spirit

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Desjardins Ford Saint-Laurent

Desjardins Ford Saint-Laurent

Business profile

Why work with us

Here is your chance to join a winning team! Are you looking for job opportunities in the automotive sector in Montreal? Desjardins Ford is looking for individuals motivated by innovation, change, and above all, performance! Our job offers in the automotive field are open to recent graduates, newcomers to Canada, and individuals looking to advance in the automotive sector, whether they have experience or not.

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