Used Car Sales Manager

About the role

If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.

Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC.

With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the Dilawri Foundation, we are also committed to making a meaningful impact in the communities we serve.

Discover how you can build your career with Dilawri.

Dilawri Group is now actively searching for a Used Car Sales Manager to join the team at Bolton Toyota in Bolton, Ontario.

Pay Rate: $95,000-$145,000

Responsibilities

• Lead the day-to-day operations of the Used Vehicle Sales Department and help keep the team focused, motivated, and moving forward.
• Build a positive, high-performing culture where great effort, teamwork, and customer service are recognized.
• Help deliver an excellent buying experience and maintain strong customer satisfaction results.
• Keep used vehicle inventory fresh by sourcing quality vehicles, including opportunities from the busy service drive.
• Work alongside the sales team to structure deals that make sense for the customer and the dealership.
• Partner with the Service Manager to get vehicles inspected, reconditioned, photographed, and ready for the lot or delivery without unnecessary delays.
• Stay connected to incoming leads and used vehicle customers, helping ensure every opportunity receives the attention it deserves.
• Keep the team informed and energized through regular meetings, coaching, and open communication.
• Stay current on manufacturer programs, lender updates, promotions, and changing market conditions—and make sure the team is ready to use them.
• Support the continued development of the team through hands-on coaching, daily conversations, and weekly training.
• Ensure all provincial licensing, dealership policies, and regulatory requirements are followed.
• Bring ideas, energy, and a strong work ethic as we continue building Bolton Toyota into an equally strong destination for both new and pre-owned vehicles.

Requirements

• Strong leadership abilities.
• Strong knowledge of CDK, 180, V-Auto, and AutoAlert.
• Proficient in overall computer skills, with the ability to adapt to a sophisticated CRM system.
• Effective negotiation skills, with the ability to make sound decisions.
• Experience in pre-owned auto sales preferred.
• Two (2) years of management experience.
• Valid OMVIC License preferred.

Benefits

In addition to working with and learning from a team of leading professionals in the automotive industry, benefits include:

• Discounted employee vehicle purchase program.
• Job-specific coaching and training programs.
• Employee wellness and assistance programs.
• Employee social events.

Build your career with a team that is driven by excellence, integrity, and innovation.

Discover Dilawri.