Warranty Administrator
MASJ Services
Saguenay-Lac-Saint-Jean, QC 1 310,42 km Subcontracting Remote 2 yrs exp.
Salary shown
up to $80,000
MASJ Services, located in Laval, Quebec, is expanding rapidly and is seeking 1 to 2 independent contractors to support its development in the automotive sector. As part of this rol...
MASJ Services
Others
Warranty Administrator
Saguenay-Lac-Saint-Jean, Quebec 1 310,42 km Subcontracting Remote
Salary shown
up to $80,000
About the job
MASJ Services, located in Laval, Quebec, is expanding rapidly and is seeking 1 to 2 independent contractors to support its development in the automotive sector. As part of this role, we are looking for a Warranty Administrator capable of efficiently managing warranty files and contributing to…
Main tasks
- Responsibilities
- Manage warranty files and customer claims, verify eligibility, and apply exclusions.
- Monitor deadlines and ensure prompt and accurate processing of warranties.
- Collaborate with aftersales, quality teams, and suppliers to resolve warranty disputes.
- Record and update information in management systems (CRM/ERP and internal databases).
What they are looking for
- 2 years of experience
- Experienced technical advisors in this field are welcome; any experience in this area is an asset.
- Strong computer skills (Microsoft Office suite, warranty management systems, CRM/ERP; ability to quickly learn new tools).
- 2 years of experience required.
- Candidates with experience as a technical advisor are a plus; if you have experience in this area, it is welcome.