Bilingual Senior Technical Advisor
Service
up to $32.00 / h
Technical Advisor Position – St-Isidore Mechanical Workshop NAPA AUTOPRO
Do you want to grow in a dynamic and stimulating environment? Join our team as a Technical Advisor! Under the supervision of the head of the light vehicle repair department, your role will be essential in understanding and meeting our customers' needs.
Your Missions:
- Welcome customers and manage appointment scheduling.
- Respond to phone calls and emails professionally.
- Clearly explain the necessary maintenance or repair work.
- Prepare and close repair orders.
- Manage parts orders and warranty claims.
- Maintain an organized and efficient inventory.
- Contribute to the continuous improvement of the department.
- Cultivate and maintain strong relationships with our customers.
Your Profile:
- Results-oriented and customer satisfaction-focused.
- Excellent communication and customer service skills.
- Proactive, professional, and open-minded.
If you are passionate about customer service and want to be part of a team dedicated to excellence, don't hesitate! Apply now to advance your career with us!
- Answer phone requests
- Customer service
- Data entry
- Follow up on parts return with manufacturers
- Follow up on repair and services
- Making appointments
- Open and close work orders
- Prepare repair and service estimates
- Submit all manufacturer's warranty claims
- A retirement plan for employees
- Competitive compensation
- Continual training
- Dental insurance plan
- Disability insurance
- Employees discounts
- Free parking
- Insurance of medical and paramedical expenses
- Life insurance plan
- Medical insurance
- Reimbursement of training and development activities
- Sick day off paid
- Travel insurance
Desired profile
2 years as Parts counter person
Or 2 years as Bilingual Senior Technical Advisor
Or 2 years as Mechanic / Technician
-
English is an asset
-
French
-
English is an asset
-
French
- AB Magic
- Experience with manual driving
- Passenger Car Driver's License
Atelier Mécanique St-Isidore 2017 Inc.
Saint-Isidore-de-Laprairie, QC
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Job: bilingual senior technical advisor in the automotive industry in Saint-Isidore-de-Laprairie
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Atelier Mécanique St-Isidore 2017 Inc. is Currently Hiring a bilingual senior technical advisor in Saint-Isidore-de-Laprairie
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