Parts counter person

Genesis Saint-Laurent • Montréal, Quebec

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Parts counter person

Job opportunity

Salary according to collective agreement

up to $75,500

Job status

Full-time

Location

Genesis Saint-Laurent
Montréal, QC, Canada

Workplace

On site

Job Description

Genesis Saint-Laurent, based in Montreal, is known for elegance, performance, and excellence in automotive service. Do you want to join a passionate team and offer a first-class customer experience in a premium environment? Join us as a Parts Clerk / Service Advisor.

Job Description
We are looking for a Parts Clerk / Service Advisor to support our parts department and after-sales service activities. The role combines sales, technical advice, and parts management, with a strong emphasis on personalized service and customer satisfaction. You will operate at the heart of a Genesis experience, ensuring precise and efficient support at each step of the customer journey.

Key Responsibilities

  • Greet and advise customers on parts and accessories suited to their needs and their Genesis vehicle.
  • Identify the necessary parts, prepare quotes and orders, and ensure traceability until delivery.
  • Manage the parts department stock: receiving, quality control, preparing orders for workshops and customers, and participating in inventory.
  • Collaborate with the technical team and after-sales service to ensure smooth and prompt service.
  • Use the parts management system and computer tools to process requests, orders, and returns.
  • Participate in cross-selling and customer loyalty initiatives.
  • Follow inventory procedures, quality assurance standards, and safety rules.

Profile

  • Minimum experience: 1 year in automotive parts sales or customer service.
  • Knowledge of automotive parts and systems; experience with Genesis parts is a plus.
  • Excellent interpersonal skills, a service-oriented attitude, and ability to work in a team.
  • Good organizational skills, precision, and ability to prioritize.
  • Proficiency with computer tools and parts management systems; quick learner of internal software.
  • Bilingual French-English is an asset; clear and professional communication.
  • Proactive mindset, solution-oriented, and able to thrive in a dynamic environment.

What We Offer

  • Modern cafeteria and work environment.
  • Competitive salary.
  • Ongoing training and personalized support.
  • Paid day(s) off.
  • Disability insurance and medical and paramedical expense coverage.
  • Life insurance and medication coverage.
  • Travel insurance and nearby public transportation options.
  • Work-life balance.
  • A flexible and well-equipped work environment, centered on a culture of innovation, human connection, and excellence.

To perform the following tasks

Customer service
Sell parts and accessories
Tires and wheels sales

Working conditions or benefits

Cafeteria
Competitive compensation
Continual training
Day off paid
Disability insurance
Insurance of medical and paramedical expenses
Life insurance plan
Medical insurance
Public transportation nearby
Travel insurance

Candidates desired profile for this job

Experience

1 year as Parts counter person

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Genesis Saint-Laurent

Genesis Saint-Laurent

Business profile

Why work with us

Here is a text on why someone should work with us:


Why Work With Us

Choosing the right workplace is essential for personal and professional growth. Here are a few compelling reasons to join our team:

  1. Dynamic Work Environment: We foster a vibrant and collaborative atmosphere where creativity and innovation thrive. You will be surrounded by passionate individuals who are eager to share ideas and support one another.

  2. Opportunities for Growth: We believe in investing in our employees. You will have access to training programs, workshops, and leadership development initiatives that will help you advance in your career.

  3. Strong Company Values: Our organization is built on a foundation of integrity, respect, and teamwork. We prioritize building a diverse and inclusive workplace where everyone feels valued and appreciated.

  4. Flexible Work Arrangements: Understanding the importance of work-life balance, we offer flexible working hours and remote work options, allowing you to manage both your professional and personal commitments effectively.

  5. Competitive Compensation and Benefits: We provide attractive salary packages along with comprehensive benefits, including health coverage, retirement plans, and wellness programs to support your overall well-being.

  6. Impactful Work: Join us in making a difference. Our projects focus on creating positive change in the community, and you will have the chance to contribute to meaningful initiatives that align with your values.

By working with us, you can expect a fulfilling career filled with opportunities, support, and a strong sense of purpose. We look forward to welcoming you to our team!


Feel free to adjust any parts to better match your company's values or culture!

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