Technical Advisor - 4-day week
Service
up to $90,000
As a Technical Advisor at Joliette Ford Lincoln, you will be a key member of our team, contributing to providing exceptional quality service to our clients. In this role, you will be responsible for the following activities:
- Welcoming and advising customers on the services offered, taking into account their specific needs and providing informed recommendations.
- Performing accurate diagnostics on vehicles, assessing issues, and proposing necessary repairs.
- Collaborating closely with the maintenance and repair team to ensure smooth communication among all parties involved.
- Following up on orders for necessary parts and ensuring customer satisfaction throughout the service process.
- Educating customers on preventive maintenance and best practices for their vehicles.
To succeed in this role, we are looking for candidates with the following qualifications:
- A minimum of three years of experience in a similar role within an automotive environment.
- Excellent communication and interpersonal skills, capable of building trust with customers.
- Strong organizational skills and the ability to work independently while meeting deadlines.
- Knowledge of Ford and Lincoln vehicles is a significant asset.
Why join Joliette Ford Lincoln?
We offer a stimulating work environment where family values and team spirit are at the heart of our corporate culture. As an employer of choice in the Joliette region, we take pride in our community and our commitment to the professional development of our employees.
Our working conditions include:
- A work schedule of 4 days a week, offering a better work-life balance.
- Competitive compensation and attractive benefits, including dental insurance, disability, medication, and life insurance.
- Opportunities for ongoing training and professional development, with paid training.
- Potential increases following a probationary period, as well as sick leave.
Become part of our great family at Joliette Ford Lincoln and help provide an exceptional customer experience while advancing in a pleasant and dynamic environment.
- Answer phone requests
- Customer follow-up
- Customer service
- Follow up on repair and services
- Making appointments
- Open and close work orders
- Prepare repair and service estimates
- Service and products sales
- Business closed on weekends
- Competitive compensation
- Continual training
- Dental insurance plan
- Disability insurance
- Employees discounts
- Free parking
- Hiring possibility following internship
- Life insurance plan
- Medical insurance
- Paid training
- Sick day off paid
- Summer schedule
Desired profile
3 years as Technical Advisor - 4-day week
- Interpersonal skills
- Organized
- Team spirit
- Passenger Car Driver's License
Joliette Ford Lincoln
Joliette, QC
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Job: technical advisor - 4-day week in the automotive industry in Joliette
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