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Volvo Laval
Volvo Laval

Volvo Delivery Specialist

Volvo Laval

Volvo Laval

Laval, QC

Business profile

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Salary

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Job status
Permanent
Location
Volvo Laval
Laval, QC
Workplace
On site
Job Description

As a Delivery Specialist, you play a key role in ensuring customer satisfaction during vehicle deliveries.

To perform the following tasks
  • Confirm appointment for delivery and validate requested options on the vehicles.
  • Ensure the presence of required parties for signing.
  • Supervise the internal preparation of the vehicles to ensure flawless deliveries.
  • Provide customers with comprehensive information about their vehicles.
  • Facilitate smooth transactions and ensure customer understanding.
  • Conduct demonstrations of vehicle features, including Bluetooth, GPS, and more.
  • Emphasize the importance of Customer Satisfaction Index (CSI).
  • Collaborate with the sales team for post-sales communication.
  • Maintain your certification from the Volvo Performance Academy, as applicable.
Working conditions
  • A retirement plan for employees
  • Competitive compensation
  • Continual training
  • Dental insurance plan
  • Employees discounts
  • Free parking
  • Insurance of medical and paramedical expenses
  • Life insurance plan
  • Medical insurance
  • Public transportation nearby
  • Sick day off paid
  • Travel insurance
  • Work and life balance
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Desired profile

Details

Requirements

  • High School Diploma (DES) Bilingualism;
  • Sales experience not required, but an asset;
  • Bilingualism;
  • Valid driver's license.

Key Skills

  • Customer-oriented approach.
  • Excellent verbal communication.
  • Analytical and problem-solving abilities.
  • Teamwork, responsibility, and organization.
  • Initiative, judgement, and autonomy.
Experience

1 year as Delivery Coordinator

Training
  • High school diploma
    General
    is an asset
Spoken languages
  • English is an asset
  • French
Written languages
  • English is an asset
  • French
Qualities
  • Analytical mind
  • Organized
  • Team spirit
Driver's license
  • Passenger Car Driver's License
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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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