Appointment Coordinator

Longue Pointe Chrysler Dodge Jeep Ram Fiat • Montreal, Quebec

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Appointment Coordinator

Job opportunity

Salary according to experience

Starting at $25 / h

Job status

Full-time

Location

Longue Pointe Chrysler Dodge Jeep Ram Fiat
Montreal, QC, Canada

Workplace

On site

Job Description

Our car dealership is renowned for the quality of its customer service and its dynamic work environment. We are currently looking for a Service Appointment Coordinator to join our team in the service department. Do you enjoy communicating, resolving situations, and providing impeccable service? This position is for you!

Main Responsibilities:

  • Answer incoming calls and schedule service appointments.
  • Greet customers professionally and courteously.
  • Confirm and follow up on appointments to optimize technicians’ schedules.
  • Make follow-up calls to customers (reminders, confirmations, satisfaction surveys).
  • Collaborate with the service team to ensure a smooth and efficient customer experience.

Desired Profile:

  • Experience in a dealership.
  • Excellent oral and written communication skills.
  • Good priority management and ability to work in a dynamic environment.
  • Proficiency in Microsoft Office and comfort with computer systems.
  • Bilingualism (French and English).

Why join us?

  • A welcoming and professional team.
  • An opportunity to develop your skills in the automotive industry.
  • A key role within the service department.

If you are passionate about automobiles and customer service, and want to build a rewarding career in auto sales, we want to meet you!

Working conditions or benefits

A retirement plan for employees
Air-conditioned workshop
Cafeteria
Car allowance
Competitive compensation
Continual training
Disability insurance
Employees discounts
Flexible hours
Free parking
Insurance of medical and paramedical expenses
Life insurance plan
Medical insurance
Public transportation nearby
Sick day off paid
Travel insurance
Vision insurance plan
Work and life balance

Candidates desired profile for this job

Languages

Spoken languages

French
English

Written languages

French
English

Skills & Competencies

Qualities

Analytical mind
Organized
Responsible

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Longue Pointe Chrysler Dodge Jeep Ram Fiat

Longue Pointe Chrysler Dodge Jeep Ram Fiat

Business profile

Why work with us

Avec des modèles populaires comme la Dodge Grand Caravan, le Jeep Wrangler, le Dodge Journey, le Ram 1500, le Ram Promaster, le Jeep Cherokee et avec plus de 400 véhicules neufs en inventaire.

Longue Pointe Chrysler est fier d'être un atelier de service approuvé CAA-Québec et de vous offrir un service rapide sans rendez-vous pour l'entretien régulier de votre véhicule. De plus, avec plus de 40 véhicules de courtoisie.

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