Automotive BDC Customer Care Coordinator

Job opportunity

Expected salary range

Apply with your own terms

Location

Bannister Automotive Group
Chilliwack, BC, Canada

Workplace

On site

Job Description

Build lasting customer relationships from Bannister Kia Chilliwack by managing calls, follow-ups, and service bookings. Bring energy, professionalism, and careful recordkeeping.

Bannister Automotive Group is seeking a BDC Appointment Coordinator for its Bannister Kia Chilliwack team. The work combines customer care with appointment coordination, accurate system updates, and dealership campaign support. You will help customers across service locations while collaborating with teammates in a busy, high-volume call environment. Previous dealership or service appointment experience is an asset. The role is in Chilliwack, British Columbia.

Responsibilities

  • Answer phone calls and book service appointments
  • Follow up with customers through outbound calls
  • Coordinate appointments for multiple makes and models
  • Update customer and vehicle information in systems
  • Support promotions, campaigns, and appointment reminders
  • Support Bannister Kia Chilliwack customers through dependable communication, service scheduling, follow-up, and accurate automotive records.

Requirements

  • Customer-focused approach with strong communication
  • Excellent attention to detail and time management
  • Comfort handling multiple tasks in busy environments
  • Proficient computer and data entry abilities
  • Professional, friendly, team-oriented approach
Bannister Automotive Group

Bannister Automotive Group

Coordinate service appointments, customer follow-ups, system updates, and dealership campaign support for Bannister Kia Chilliwack.

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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