Automotive Hail Repair Consultant

Job opportunity

Expected salary range

Apply with your own terms

Location

Birchwood Collision Regent
Winnipeg, MB, Canada

Workplace

On site

Job Description

About the role

Customer service and repair communication define this Hail Consultant role at Birchwood Collision Centre. Support customers through hail repair inquiries, walk-ins, and paperwork.

Reporting directly to the Hail Centre Manager, the Hail Consultant delivers service throughout each customer’s experience. You will build rapport, communicate needed repairs and costs, and follow up on satisfaction. The position also manages phone inquiries, customer walk-ins, and appropriate hail repair order paperwork.

Responsibilities

  • Build rapport throughout each customer’s repair experience
  • Communicate required repairs and associated costs clearly
  • Manage phone inquiries and customer walk-ins
  • Complete appropriate paperwork for hail repair orders
  • Follow up to ensure overall customer satisfaction

Requirements

  • Demonstrated commitment to customer satisfaction
  • High attention to detail and proven time management
  • Strong organizational skills and collaborative approach
  • Comfort using technology and Microsoft applications
  • Valid driver’s license, clean abstract, and personal transportation

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Birchwood Collision Regent

Birchwood Collision Regent

Support customers with hail repair inquiries, walk-ins, paperwork, repair communication, and follow-up at Birchwood Collision Centre.

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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