Automotive Partner Operations Analyst
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Job Description
LGM Financial Services Inc. — Vancouver, British Columbia
About the role
Support LGM’s Canadian automotive partnerships from Laval or Vancouver through escalation management, operational analysis, and bilingual stakeholder communication.
This Partner Operations Specialist serves as a subject matter resource for internal teams, external partners, and claims operations vendors. You will assess warranty claims, contract administration matters, and supporting documentation. The position also identifies patterns, process gaps, and operational risks affecting service performance.
Bring analytical thinking, claims expertise, and partner coordination skills to strengthen operational consistency across LGM’s Customer Experience department.
Responsibilities
- Assess and triage complex partner and customer escalations
- Interpret contracts, coverage provisions, and claims information
- Monitor service levels, KPIs, support channels, and queues
- Prepare findings and recommendations for management review
- Share guidance on complex claims and policy administration
Requirements
- Fluent written and spoken French and English
- Experience analyzing operational issues and service trends
- Two-plus years handling complex stakeholder communications
- High accuracy reviewing records and documenting actions
- Post-secondary education or equivalent relevant experience
LGM Financial Services Inc.
Support LGM’s Canadian automotive partnerships through escalation management, operational analysis, and bilingual stakeholder communication.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
automotive partner operations analyst Job in the :sector Sector in Vancouver
Why This automotive partner operations analyst Position in Vancouver Stands Out
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About the Current Position at LGM Financial Services Inc.
This automotive partner operations analyst role is part of the :en_department department within the :sector sector in Vancouver.
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Frequently Asked Questions About the automotive partner operations analyst Position in Vancouver
What is the typical salary for a automotive partner operations analyst in Vancouver?
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