Automotive Parts Advisor

Job opportunity

Expected salary range

Apply with your own terms

Job status

Full-time

Location

Carleton Place Ford
Lanark Highlands, ON, Canada

Workplace

On site

Job Description

About the role

Carleton Place Ford is seeking a motivated and customer-focused Parts Advisor to join our team. This is an excellent opportunity for an individual looking to build a long-term career within the automotive industry while contributing to the success of a growing dealership.

As a Parts Advisor, you will play a key role in supporting our Service Department, retail customers, and wholesale accounts by ensuring the accurate identification, ordering, and distribution of automotive parts. The ideal candidate is organized, adaptable, service-oriented, and committed to delivering an exceptional customer experience.

Responsibilities

  • Assist customers, technicians, and wholesale clients in identifying and purchasing the correct parts for their vehicles.
  • Process retail and wholesale parts orders accurately and efficiently.
  • Prepare and distribute parts for service technicians in a timely manner.
  • Receive, stock, and maintain inventory while ensuring accuracy and organization within the Parts Department.
  • Deliver parts to customers and business partners as required.
  • Respond to customer inquiries and resolve concerns in a professional and timely manner.
  • Maintain a high level of customer satisfaction through exceptional service and product knowledge.
  • Support various departmental functions as needed to ensure efficient daily operations.

Requirements

  • Strong communication and interpersonal skills.
  • Computer proficiency and the ability to learn dealership management systems.
  • Excellent organizational skills and attention to detail.
  • Positive attitude, strong work ethic, and willingness to learn.
  • Ability to work effectively in a fast-paced team environment.
  • Valid Ontario Class G Driver's Licence with a clean driver's abstract.

Benefits

  • Competitive base salary with performance incentives and bonus opportunities.
  • Opportunity to earn up to an additional $14,400 annually through performance-based incentives.
  • Comprehensive benefits package, including dental, extended health, and life insurance coverage.
  • Ongoing training, coaching, and management support.
  • Opportunities for career advancement within Carleton Place Ford and the Heighton Auto Group.
  • Employee discounts on dealership products and services.
  • A supportive, team-oriented workplace culture that values growth, development, and success.

About the position

  • Location: Carleton Place, ON
  • Job Type: Full-Time, Permanent
  • Compensation: Base salary of $37,500–$58,400 annually, plus performance incentives and bonus opportunities
  • Earning Potential: Successful candidates have the opportunity to earn up to an additional $14,400 annually, resulting in a potential total compensation of up to $58,400 per year.
  • Hours: 40 hours per week
  • Schedule: Monday to Friday
  • Benefits include dental care, extended health care, employee discounts on products and services, ongoing training and professional development opportunities.

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Carleton Place Ford

Carleton Place Ford

Parts Advisor role at Carleton Place Ford with $37,500–$58,400 base salary plus performance bonuses, full-time, Monday to Friday.

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