Automotive Parts Customer Service Associate

Job opportunity

Expected salary range

Apply with your own terms

Location

Canadian Tire Corporation, Ltd.
Drayton Valley, AB, Canada

Workplace

On site

Job Description

About the role

Use automotive knowledge and computer skills as an Automotive Parts Associate serving customers in a retail store environment. Support drivers by phone and in person.

This Automotive Parts Associate role provides training, so previous related experience is an asset rather than required. You will use a computerized parts look-up system while interacting with customers and outside vendors. The work includes ordering parts, processing transactions, and maintaining retail standards.

Build automotive retail experience through customer service, parts sourcing, computerized lookup, and product recommendations.

Responsibilities

  • Greet, assist, and thank customers by phone and in person
  • Source and order parts through authorized suppliers
  • Process returns, warranties, and castings as required
  • Recommend related products customers may need
  • Test batteries, starters, and alternators

Requirements

  • Passion for automotive products and services
  • Strong computer skills for parts lookup
  • Ability to work days, evenings, weekends, and holidays
  • Approachable manner with customers and vendors
  • Ability to lift, carry, stand, walk, twist, and reach
Canadian Tire Corporation, Ltd.

Canadian Tire Corporation, Ltd.

Serve automotive customers in person and by phone, source and order parts, and provide product recommendations.

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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