Automotive Service Advisor

Job opportunity

Expected salary range

Apply with your own terms

Location

Canadian Tire Corporation, Ltd.
Drayton Valley, AB, Canada

Workplace

On site

Job Description

About the role

Automotive customer service and repair coordination define this Service Advisor role at a Canadian Tire Automotive Service Centre in Drayton Valley, Alberta. Communicate with customers and technicians daily.

The Service Advisor manages customer needs and expectations around vehicle maintenance and repairs. You will offer knowledgeable advice, identify concerns, prepare work orders, and coordinate appointments. Strong communication, computer skills, and automotive mechanic knowledge support this customer-facing position.

Use automotive knowledge, customer communication, and service coordination skills to support Canadian Tire customers and Service Centre employees.

Responsibilities

  • Greet, assist, and thank customers by phone and in person
  • Identify vehicle repair and maintenance concerns through active listening
  • Prepare work orders and review estimated costs with customers
  • Schedule service appointments and manage vehicle readiness expectations
  • Liaise between customers and Service Centre employees

Requirements

  • Knowledge of automotive mechanics
  • Strong communication, interpersonal, and computer skills
  • Ability to work days, evenings, weekends, and holidays
  • Valid driver's licence for the province of employment
  • Ability to handle physical demands involving standing, lifting, and reaching

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Canadian Tire Corporation, Ltd.

Canadian Tire Corporation, Ltd.

Coordinate automotive repairs and maintenance, communicate with customers and technicians, and manage service appointments at a Canadian Tire Automotive Service Centre.

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Job offer are open to all, without discrimination and in gender equality.

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