Automotive Service Advisor

Job opportunity

Expected salary range

Apply with your own terms

Location

Fox Subaru Fredericton
Fredericton, NB, Canada

Workplace

On site

Job Description

Are you a natural “people person” who loves helping others, solving problems, and putting a smile on someone's face?

At Fox Subaru in Fredericton, we believe that mechanical skills can be taught, but a warm, genuine personality can’t. We are looking for an enthusiastic, highly personable Service Advisor to be the welcoming face of our service department.

If you have outstanding communication skills, a positive attitude, and a passion for customer service, no previous automotive experience is required! We will gladly train you on the technical side of the job—we just need you to bring the energy and the care.

Responsibilities

  • Greet guests promptly and warmly as they arrive, making them feel comfortable and valued right away.
  • Listen carefully to customer concerns, asking friendly questions to accurately capture what their vehicle needs.
  • Act as the liaison between guests and skilled technicians, explaining maintenance recommendations and repair options in clear, simple terms, without confusing jargon.
  • Provide clear estimates, follow up with friendly updates while guests’ vehicles are in the shop, and walk them through their final invoice when it’s time to head home.
  • Ensure every guest drives away feeling heard, respected, and completely satisfied with their experience.

Requirements

  • An incredibly friendly, empathetic, and outgoing personality. You love interacting with people and naturally build rapport and trust.
  • A curious mind and eagerness to learn the ropes of the automotive world; you don’t need to know what’s under the hood yet.
  • A positive, solution-oriented attitude that keeps you shining in a fast-paced environment.
  • Strong communication skills and an eye for detail when writing up service requests.
  • A valid driver’s license with a clean driving record.

Benefits

  • Full training and mentorship: We will teach you everything you need to know about vehicles, maintenance, and dealership systems step-by-step.
  • Competitive compensation and benefits: A rewarding pay structure with health, dental, and wellness coverage.
  • Career growth: A fantastic entry point into dealership management, service operations, or sales.
  • A fun, supportive culture: Join a collaborative team where your positive energy is celebrated and your hard work is rewarded.

Location: 840 Prospect Street, Fox Subaru Fredericton, NB

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Fox Subaru Fredericton

Fox Subaru Fredericton

Fox Subaru Fredericton is hiring a Service Advisor to welcome guests, coordinate with technicians, and explain service recommendations and repair options.

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