Automotive Service Advisor
Expected salary range
Apply with your own terms
Location
Workplace
Job Description
About the role
This high-profile, growth-oriented Halifax store has a constructive and goal-oriented culture for its staff. Management is focused on building a high-performance team that strives to be productive and efficient in all routines, projects, and customer service. The vision and culture are to have a team that truly values coaching and execution of best practices, and to become recognized amongst the best in retail operations, productivity, and customer service. The store focuses on health and safety, and its culture is fully committed to attracting, retaining, and developing excellent employees and promoting from within. Goal-oriented individuals interested in an exciting retail career that supports their development, and who have a great work ethic and habits combined with a positive attitude, should apply.
The Service Advisor must be team-oriented and have a strong automotive background along with a customer-friendly outlook. The shop is fast-paced and high-volume, so the advisor must be able to multitask and operate in a professional manner at all times. The ability to learn new programs and processes, a positive personality and “Can–Do Attitude,” combined with basic computer knowledge, are required.
Responsibilities
Customer Service
- Provides excellent customer service and ensures an ongoing commitment to the needs of the customer and their vehicle.
- Responds to customer inquiries in a timely manner, over the phone and in person.
- Understands customer needs and provides them with a complete solution.
- Shares ideas and suggestions to improve the customer experience in the Service Centre.
- Manages customer concerns and problems promptly.
- Deals with challenging situations in a professional manner.
- Ensures a smooth flow of communication with customers during repairs or maintenance work.
Operations
- Completes and reviews repair orders with customers.
- Estimates cost and time for service and repair needs. Ensures the final invoice is the same as the estimate and the vehicle is delivered on time.
- Acts as liaison between customers and technicians and manages the status of work orders.
- Schedules service and repair appointments.
- Operates computerized work order systems.
- Engages in learning activities and coaching to improve their own abilities.
- Shares potential opportunities or suggestions with the Service Manager to help the Automotive Service Centre be more profitable and increase sales.
- Complies with company, store, and department policies and health and safety program and regulations.
- Completes other tasks, as required.
Requirements
- Knowledge of market trends in the automotive service industry.
- Knowledge and understanding of mechanical components of automobiles.
- Ability to work effectively with auto parts ordering systems and computerized work order systems.
- Basic math and keyboarding skills.
- Good working knowledge of CoStar is an asset.
- Experience in a similar role, in a Canadian Tire Auto Service Centre, is considered an asset.
- Valid driver's license for the province of employment.
Continue your search
Canadian Tire - Bayers Lake, Halifax ( Store 465)
Service Advisor role at Canadian Tire’s Halifax store, supporting customers with automotive service, repairs, estimates, and work orders.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
automotive service advisor Job in the :sector Sector in Halifax
Why This automotive service advisor Position in Halifax Stands Out
Discover an automotive job opportunity for a automotive service advisor in Halifax, offered by the employer Canadian Tire - Bayers Lake, Halifax ( Store 465) in the :sector sector.
Canada Motor Jobs helps you apply easily and find a automotive service advisor position that matches your skills, experience, and salary expectations.
This specific automotive service advisor role in Halifax includes responsibilities defined by Canadian Tire - Bayers Lake, Halifax ( Store 465). With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This automotive service advisor job in Halifax is ideal for candidates looking for a stable, well-paid automotive position within the :sector sector.
Create Your Profile to Receive More automotive service advisor Opportunities
By creating your candidate profile, you will automatically receive notifications whenever a new automotive service advisor job matching your criteria becomes available in Halifax or throughout the province of Nova Scotia.
You only receive opportunities aligned with your experience in :sector, your expected salary, commute preferences, and work conditions.
Your profile is highlighted to employers within the :sector industry, increasing your chances of securing a position similar to the one offered by Canadian Tire - Bayers Lake, Halifax ( Store 465).
About the Current Position at Canadian Tire - Bayers Lake, Halifax ( Store 465)
This automotive service advisor role is part of the :en_department department within the :sector sector in Halifax.
The employer Canadian Tire - Bayers Lake, Halifax ( Store 465) is looking for someone with relevant skills and experience in :sector who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the :sector sector in Halifax.
You may also browse similar :sector jobs across the province of Nova Scotia.
Frequently Asked Questions About the automotive service advisor Position in Halifax
What is the typical salary for a automotive service advisor in Halifax?
Salary for a automotive service advisor position in Halifax varies based on experience, employer type, and the :sector sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a automotive service advisor role?
Employers generally look for:
- strong knowledge of the :sector industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the :department department
How can I increase my chances of getting hired as a automotive service advisor in Halifax?
Complete your profile with your experience, certifications, and salary expectations.
Enable alerts to receive new automotive service advisor opportunities in the :sector sector as soon as they are posted.
Do automotive service advisor responsibilities vary depending on the employer?
Yes. Depending on the company and the :department department, the responsibilities of a automotive service advisor may include customer support, technical coordination, internal communication, and other tasks linked to