Automotive Service Advisor

Job opportunity

Expected salary range

Apply with your own terms

Location

AutoCanada
Moncton, NB, Canada

Workplace

On site

Job Description

Advance your career with Bayview as a Service Advisor! This role emphasizes customer-centered service and requires collaboration with the service team for swift resolutions. In this Service Advisor position, you'll support customers by accurately opening repair orders and ensuring their needs are addressed. Communicating consistently with customers about repairs, estimates, and timelines is crucial for maintaining satisfaction throughout the process.

Responsibilities

  • Greet customers and initiate repair orders accurately
  • Validate warranty claims and reviews
  • Communicate effectively with the service team for quick resolutions
  • Schedule preventative maintenance services proactively
  • Ensure workspace remains organized and follow company protocols

Requirements

  • Three-plus years in an automotive dealership role
  • Strong skills in MS Excel and Word, plus computer literacy
  • Exceptional customer service abilities in fast-paced settings
  • Professional attitude and cooperative team spirit
  • Adherence to organizational policies

Become a pivotal part of Bayview's service team, prioritizing customer care and efficient repair management.

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AutoCanada

AutoCanada

Support customers, open repair orders accurately, and coordinate with Bayview's service team to manage repairs efficiently.

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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