Automotive Service Advisor
Expected salary range
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Location
Workplace
Job Description
About the role
Canadian Tire Stores encourage all applicants to verify job opportunities by visiting the official Canadian Tire careers website at canadiantirestores.Ca before submitting personal information or applications.
Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada's most iconic and trusted companies? We're 100 years young and we need you!!
The Service Advisor works in a fast-paced Automotive Service Centre environment, communicating directly with customers and Service Centre employees and managing customers' needs and expectations regarding auto service maintenance and repairs.
Vacancy Type: New
Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.
Responsibilities
- Greet, assist and thank customers in a friendly manner, over the phone and in person.
- Offer professional and knowledgeable advice to build customer trust and loyalty.
- Listen actively to identify customers' concerns and problems with regard to repair and maintenance of their vehicle.
- Prepare work orders and review the estimated costs with the customers.
- Manage customers' expectations of when their vehicle will be ready.
- Act as a liaison between customers and Service Centre employees.
- Schedule service appointments.
- Ensure compliance with Health and Safety regulations.
Requirements
- Knowledge of automotive mechanic
- Ability to work shifts (days, evenings, week-ends and holidays)
- Approachable
- Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching
- Ability to find solutions to problems, adapt and cope with challenging situations and make decisions
- Strong communication and interpersonal skills
- Strong computer skills
- Ability to plan, organize, delegate and follow-up on daily tasks
- Valid driver's licence for province of employment
- Good working knowledge of COSTAR (asset)
- Experience in a similar role (asset)
Benefits
- An amazingly friendly team
- Continued career opportunities
- Profit-sharing (conditions apply)
- Employee discount
- Diverse, inclusive and safe working environment
- Work-life balance
- Flexible work hours
- Ongoing training and learning
- Scholarship opportunities
- Reward and recognition program
- Group benefit plan (conditions apply)
- On-site parking
- Public transportation nearby
- Free coffee
- Working for an employer that is involved in the community
- Working for a locally owned business
- And much more!!
Continue your search
Canadian Tire
The Service Advisor communicates with customers and Service Centre employees about automotive maintenance and repairs.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
automotive service advisor Job in the :sector Sector in St. Catharines
Why This automotive service advisor Position in St. Catharines Stands Out
Discover an automotive job opportunity for a automotive service advisor in St. Catharines, offered by the employer Canadian Tire in the :sector sector.
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About the Current Position at Canadian Tire
This automotive service advisor role is part of the :en_department department within the :sector sector in St. Catharines.
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Frequently Asked Questions About the automotive service advisor Position in St. Catharines
What is the typical salary for a automotive service advisor in St. Catharines?
Salary for a automotive service advisor position in St. Catharines varies based on experience, employer type, and the :sector sector.
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