Automotive Service Advisor
Expected salary range
$130,000
Location
Workplace
Job Description
Automotive Service Advisor – Join BC's Largest Ford Service Department
Service Advisor – Mainland Ford / Reward Yourself
For Results-Driven Service Advisors Ready to Earn More and Achieve More
Mainland Ford is looking for experienced, results-driven Service Advisors who thrive on performance, excel in a high-volume environment, and know how to turn every customer interaction into an opportunity to build trust, loyalty, and results.
As BC’s largest Ford Service Department, Mainland Ford handles 1,500+ repair orders every month, with more than 70% Retail Customer Pay business. This is the kind of volume that creates real opportunity for Advisors who are motivated to maximize their performance and earning potential.
If you’re an established Service Advisor who is competitive, customer-focused, and motivated by results, you’ll have the volume, customer base, and support to take your career to the next level.
If you’re ready for more opportunity, more earning potential, and a dealership where performance matters, Mainland Ford wants to meet you!
About the role
Why Join Mainland Ford?
- A rewarding leadership career with a top automotive group in BC
- Compensation is designed to reward performance
- Comprehensive benefits — medical, dental, mental wellness support, and more
- Career Growth & Development — paid training, NADA courses, and internal advancement opportunities
- Schedule: Monday - Friday 7:30am - 4:00pm
- Compensation: $90,000- $130,000+ earning potential
Requirements
What we are looking for:
- Minimum 5 years of Service Advisor experience in a Domestic or high-volume Import dealership
- Strong customer service and relationship-building skills
- Organized, efficient, and detail-oriented
- Ability to manage a high-volume workload while delivering an exceptional customer experience
- Team Player with a gregarious, involved personality
- Looking for a long-term career with growth opportunities
- Provide accurate quotes and maintenance guidance
Responsibilities
What your day will look like:
- Guide customers through the service process from check-in to vehicle delivery
- Build repair recommendations and maintenance plans based on technician findings
- Communicate repair timelines, approvals, and updates to customers
- Work closely with technicians to ensure accurate estimates and efficient workflow
- Deliver an exceptional customer experience while maximizing repair opportunities
Only selected candidates will be contacted. By submitting an application, you consent to Trotman Auto Group and its affiliates collecting, using, and disclosing personal information, including contacting previous employers and references, for recruitment purposes in accordance with BC's Personal Information Protection Act (PIPA).
Continue your search
Trotman Auto Group - Shared Services
Mainland Ford seeks experienced Service Advisors for a high-volume department handling 1,500+ repair orders every month.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
automotive service advisor Job in the :sector Sector in Surrey
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