Automotive Service Advisor

Job opportunity

Expected salary range

Apply with your own terms

Location

El Gaucho Hospitality
Truro, NS, Canada

Workplace

On site

Job Description

About the role

Our Service Advisors are one of the first points of contact with customers who bring their vehicles in for service. They are responsible for advising customers on the services necessary for their vehicle, as well as on routine maintenance.

The Service Advisor will also advise customers on other available services, book appointments, and build lasting relationships.

The Service Advisor role is a great opportunity to improve and perfect your customer service skills while developing strong product knowledge and sales techniques.

Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you!

CarPro Auto Service is now a NAPA AutoPro located in Bible Hill, Nova Scotia, a division of Zacks Auto Sales and Financing.

Responsibilities

  • Advise customers on the care of their cars and the value of maintaining their vehicles.
  • Schedule appointments.
  • Deal with customer inquiries and concerns.
  • Follow up on the progress of each repair order during the day.
  • Handle telephone inquiries regarding work in process and appointments.
  • Perform additional duties as assigned.

Requirements

  • A great attitude!
  • Previous Service Advisor experience is strongly preferred.
  • Strong technical/mechanical knowledge is required.
  • Strong organizational skills.
  • Strong attention to detail.
  • A friendly and trustworthy individual.
  • A desire to achieve the very best in customer service and teamwork.
  • Excellent listening skills.
  • Problem solver.

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El Gaucho Hospitality

El Gaucho Hospitality

Advise customers on vehicle services and routine maintenance, book appointments, and follow up on repair orders.

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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