Automotive Service Advisor

Job opportunity

Expected salary range

Apply with your own terms

Location

Crown Auto Group
Winnipeg, MB, Canada

Workplace

On site

Job Description

About the role

Guide Winnipeg customers through vehicle service with automotive knowledge and strong communication skills at Crown Auto Group. Work directly with clients and technicians.

As a Service Advisor, you will support customers throughout their vehicle servicing experience. You will use multiple computer programs, assess repair and maintenance needs, and explain recommendations. The position includes comprehensive training after the initial 90 days, plus graduated, mentorship, and online brand training.

Use automotive service knowledge, customer communication, and organization to support clients and technicians as a Winnipeg Service Advisor.

Responsibilities

  • Greet customers warmly in the service drive
  • Perform vehicle walkarounds with customers
  • Review vehicle history, recalls, and recommended maintenance
  • Coordinate communication between customers and technicians
  • Prepare estimates and provide timely vehicle updates

Requirements

  • One to three years of automotive experience preferred
  • Previous automotive Service Advisor experience considered an asset
  • Valid driver's license and manual transmission ability
  • Excellent written and verbal communication skills
  • Strong customer service, listening, and time management skills

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Crown Auto Group

Crown Auto Group

Support Winnipeg customers through vehicle servicing and coordinate communication between customers and technicians.

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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