Automotive Service Appointment Coordinator
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Job Description
About the role
Coordinate automotive service appointments at Guelph Toyota using phone communication, email, and customer information systems. Support exceptional customer experiences through organized follow-through.
The BDC Appointment Coordinator handles incoming service calls and emails within a high-volume, process-driven dealership. You will promote scheduled maintenance, answer inquiries, maintain vehicle and customer records, and complete reminder outreach. The position also requires collaboration with management and fellow team members to address concerns and improve efficiencies. Candidates should value customer choice and demonstrate integrity, initiative, organization, and accountability. Previous dealership service appointment booking experience is preferred, while customer service or administrative experience is required. Experience with CDK or Dealermine is an asset.
Bring automotive appointment coordination, customer service, and process-driven organization to Guelph Toyota’s service department.
Responsibilities
- Handle incoming service calls and appointment emails
- Promote recommended scheduled maintenance to customers
- Answer inquiries and provide customer assistance
- Maintain vehicle and customer information in computer systems
- Complete reminder calls and emails for appointments
Requirements
- Previous customer service or administrative experience
- Dealership service appointment booking experience preferred
- CDK or Dealermine experience considered an asset
- Ability to multitask across computer programs and phone conversations
- Impeccable organization, prioritization, and follow-through abilities
Continue your search
GUELPH TOYOTA
Coordinate service appointments at Guelph Toyota, handle customer inquiries, promote maintenance, and maintain vehicle and customer records.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
automotive service appointment coordinator Job in the :sector Sector in Guelph
Why This automotive service appointment coordinator Position in Guelph Stands Out
Discover an automotive job opportunity for a automotive service appointment coordinator in Guelph, offered by the employer GUELPH TOYOTA in the :sector sector.
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This specific automotive service appointment coordinator role in Guelph includes responsibilities defined by GUELPH TOYOTA. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This automotive service appointment coordinator job in Guelph is ideal for candidates looking for a stable, well-paid automotive position within the :sector sector.
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About the Current Position at GUELPH TOYOTA
This automotive service appointment coordinator role is part of the :en_department department within the :sector sector in Guelph.
The employer GUELPH TOYOTA is looking for someone with relevant skills and experience in :sector who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the :sector sector in Guelph.
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Frequently Asked Questions About the automotive service appointment coordinator Position in Guelph
What is the typical salary for a automotive service appointment coordinator in Guelph?
Salary for a automotive service appointment coordinator position in Guelph varies based on experience, employer type, and the :sector sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a automotive service appointment coordinator role?
Employers generally look for:
- strong knowledge of the :sector industry
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- experience related to the :department department
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Do automotive service appointment coordinator responsibilities vary depending on the employer?
Yes. Depending on the company and the :department department, the responsibilities of a automotive service appointment coordinator may include customer support, technical coordination, internal communication, and other tasks linked to