Automotive Service Department Representative
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Job Description
About the role
Marino’s Automotive Group is hiring a full-time Service Advisor in Etobicoke for customer updates, repair communication, and appointment support.
Reporting to the Service Manager, this permanent position serves customers within the Service Department. You will help ensure vehicles are cared for, communicate with Technicians, and maintain enjoyable customer experiences. Attention to detail, organization, and time management are important for managing service conversations and follow-ups.
Apply your automotive customer service, Technician coordination, and repair follow-up skills within Marino’s Etobicoke Service Department.
Responsibilities
- Ensure customer vehicles receive appropriate care
- Communicate repair progress with customers
- Liaise with Technicians regarding service appointments
- Resolve customer questions and concerns
- Confirm customers have no further repair questions
Requirements
- High-level customer service orientation
- One to two years of customer service experience
- Automotive Service Advisor experience considered an asset
- PBS DMS experience considered an asset
- Ability to lift, lower, hold, and carry 50 pounds
Continue your search
Marino's Automotive Group
Marino’s Automotive Group is hiring a full-time Service Advisor in Etobicoke for customer updates, repair communication, and appointment support.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
automotive service department representative Job in the :sector Sector in Toronto
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About the Current Position at Marino's Automotive Group
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