Automotive Service Manager at Serpa

Job opportunity

Expected salary range

Apply with your own terms

Job status

Full-time

Location

Serpa Automotive Group
Toronto, ON, Canada

Workplace

On site

Job Description

Lead the Service Department at Serpa Chrysler Dodge Jeep RAM as an Automotive Service Manager. Drive customer satisfaction, team performance, and continuous improvement in a full-time, permanent role. You will set goals for your service team, ensure regulatory and warranty compliance, and use your leadership skills to resolve customer issues and foster a client-focused environment. Key duties include maintaining high customer satisfaction scores, training staff, addressing complaints promptly, and conducting quality inspections. Requirements include 5+ years in service roles, 3+ years in supervision, proficiency in Microsoft Office and CDK, technical repair knowledge, and excellent communication skills. Join Serpa and be a pivotal part of delivering service excellence and team growth.

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Serpa Automotive Group

Serpa Automotive Group

🚗 Lead Serpa's Service Department as an Automotive Service Manager! This full-time role offers a great opportunity to leverage your leadership in customer satisfaction and team development. If you have 5+ years experience and thrive in a dynamic, client-focused environment, this is your chance to shine! 🌟

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