Automotive Service Retention Lead

Job opportunity

Expected salary range

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Location

BMW Group
Richmond Hill, ON, Canada

Workplace

On site

Job Description

About the role

BMW Group Canada is seeking a Senior Service Retention Specialist to develop and implement retention programs for BMW and MINI service channels. The role focuses on driving loyalty, analyzing opportunities, and coordinating with CRM, Marketing, Regions and Sales to maximize retailer profitability.

Responsibilities

  • Lead initiatives to bring inactive service customers back for repairs and services.
  • Collaborate across departments.
  • Support the deployment of Service Inclusive maintenance programs while

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BMW Group

BMW Group

Develop and implement retention programs for BMW and MINI service channels, driving loyalty and retailer profitability.

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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