Automotive Technical Specialist, Claim Resolutions - Hybrid

Job opportunity

Expected salary range

$33

Job status

Full-time

Location

OPENLANE
Carleton Place, ON, Canada

Workplace

On site

Job Description

Join OPENLANE as an Automotive Technical Specialist!

Become a key member of our Claim Resolutions team where you'll apply your automotive diagnostic skills and customer service expertise to ensure fair, evidence-based dispute resolutions. Enjoy a hybrid work setting near a Vehicle Logistics Center with potential for remote work for outstanding candidates.

What We Offer:

  • Competitive hourly pay ($27.00 - $33.00 CAD)
  • Comprehensive medical, dental, and vision benefits with employer contributions
  • Immediately vested 401K or RRSP with company match
  • Paid vacation, personal, sick, maternity, and paternity leave
  • Employer-paid disability, life insurance, and AD&D
  • Tuition reimbursement and career advancement in a global, innovative company

Your Role:

  • Investigate and resolve customer arbitration claims using your technical expertise
  • Analyze vehicle condition reports and communicate findings clearly to stakeholders
  • Mediate disputes and negotiate resolutions ensuring customer satisfaction
  • Collaborate with cross-functional teams and stay updated on arbitration policies across Canada

Qualifications:

  • 2+ years hands-on automotive experience
  • Excellent communication and customer service skills
  • Proficiency with CRM and conflict resolution

Join us and leverage your hands-on automotive knowledge to drive innovative, customer-focused solutions!

Share this job

OPENLANE

OPENLANE

🚗 Exciting opportunity as an Automotive Technical Specialist at OPENLANE! Use your 2+ years of hands-on auto experience to resolve claims with technical precision in a hybrid work setting. Enjoy competitive pay, comprehensive benefits, and growth opportunities in a pioneering digital marketplace. Apply now and help build a smarter, fairer automotive ecosystem! 🌟

Fill the form below to apply for this job

Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

Cookies and Privacy

We use cookies to ensure that we give you the best experience on our website.
By continuing to use our site, you accept our cookies policy terms

Advanced settings
Essential cookies

Necessary for the site to function

Performance cookies

Help improve the user experience

Marketing cookies

Used for advertising and analysis