Automotive Technical Specialist, Claim Resolutions - Hybrid

Job opportunity

Expected salary range

$33

Job status

Full-time

Location

OPENLANE
Oakville, ON, Canada

Workplace

On site

Job Description

About the Role

Join OPENLANE as an Automotive Technical Specialist on our Claim Resolutions team! This key hybrid role bridges technical vehicle diagnostics with fair dispute resolution, perfect for professionals with strong hands-on automotive expertise. Work as a neutral technical expert to investigate and resolve arbitration claims by leveraging your real-world vehicle assessment skills.

What We Offer

  • Competitive pay with hourly wages between $27.00 and $33.00 CAD
  • Comprehensive medical, dental, and vision benefits
  • 401K or RRSP with company match
  • Paid vacation, personal, sick time, and parental leave
  • Employee assistance, tuition reimbursement, and volunteer days
  • Career growth within a global, diverse, collaborative company

Your Impact

  • Use diagnostic expertise to verify vehicle condition and resolve claims
  • Communicate clearly to educate and negotiate with buyers and sellers
  • Support customer satisfaction through fair and transparent resolutions
  • Collaborate across teams and stay updated on arbitration policies

Ideal Candidate

  • 2+ years hands-on automotive experience (technician, service advisor, damage appraiser)
  • Excellent customer service, communication, and conflict resolution skills
  • Proficient with CRM software and basic computer literacy
  • Bilingual in English and French a plus

Become an essential part of a data-driven, innovative team transforming wholesale vehicle remarketing!

Share this job

OPENLANE

OPENLANE

🚗 Automotive Technical Specialist (Hybrid) at OPENLANE offers a dynamic role for vehicle experts passionate about diagnostics and claims resolution. Enjoy competitive hourly pay ($27-$33 CAD), excellent benefits, career growth, and a chance to influence transparent dispute processes. Join a forward-thinking tech and data company driving wholesale remarketing innovation! 🌟👩‍🔧👨‍🔧

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