Automotive Technical Specialist, Claim Resolutions

Job opportunity

Expected salary range

$33

Job status

Full-time

Location

OPENLANE
Carleton Place, ON, Canada

Workplace

On site

Job Description

Join OPENLANE as an Automotive Technical Specialist in Claim Resolutions!

Be part of a cutting-edge technology and data company revolutionizing the wholesale vehicle marketplace. Use your hands-on automotive diagnostic expertise and customer relations skills to investigate and resolve claims fairly. Enjoy competitive pay, comprehensive benefits including medical, dental, vision, and 401K matching, paid time off, tuition reimbursement, and a culture that promotes growth and innovation. Hybrid work near Vehicle Logistics Centers or remote for exceptional candidates.

What you'll do:

  • Analyze vehicle condition reports to verify accuracy
  • Serve as a neutral technical expert in resolving arbitration claims
  • Communicate transparently with customers
  • Mediate and negotiate for fair resolutions
  • Collaborate cross-functionally to improve customer experience

Requirements:

  • 2+ years in automotive hands-on roles such as Technician, Advisor, or Damage Estimator
  • Customer service excellence and strong communication skills
  • Proficiency with CRM software
  • Bilingualism in English and French is a plus

Apply now to advance your career with a dynamic industry leader!

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OPENLANE

OPENLANE

🚗 Ready to leverage your automotive diagnostic skills in a tech-driven environment? Join OPENLANE as an Automotive Technical Specialist! Benefit from competitive hourly pay ($28-$33), excellent healthcare, 401K match, paid leave, and a supportive culture. Collaborate, innovate, and grow with us! 🌟

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