Automotive Technical Specialist, Claim Resolutions

Job opportunity

Expected salary range

$33

Job status

Full-time

Location

OPENLANE
Toronto, ON, Canada

Workplace

On site

Job Description

About the Role

Join OPENLANE as an Automotive Technical Specialist in our Claim Resolutions team. This role is perfect for professionals with hands-on automotive diagnostics experience who thrive in customer relations. You will use your technical expertise to investigate and resolve claims with a focus on vehicle condition and fair dispute resolution. We're looking for someone with 2+ years of experience and a strong technical eye to deliver evidence-based judgments.

Why Choose Us?

  • Competitive pay
  • Comprehensive medical, dental, and vision benefits with employer contributions
  • Immediate 401K/RRSP match
  • Paid vacation, personal, sick time, and parental leave
  • Disability, life insurance, and AD&D coverage
  • Employee Assistance Program and volunteer opportunities
  • Tuition reimbursement and skill expansion in an innovative, global company

What You Will Do

  • Diagnose and verify vehicle conditions
  • Resolve arbitration claims neutrally
  • Educate and communicate effectively with customers and teams
  • Analyze trends and improve customer experience
  • Collaborate across departments and stay up-to-date with policies

Requirements

  • Minimum 2 years automotive industry experience
  • Excellent conflict resolution and communication skills
  • Skilled in CRM and teamwork

Hybrid work near Vehicle Logistics Center, remote considered for exceptional candidates.

If you have a passion for automotive excellence and customer success, apply today and be part of an innovation-driven environment!

Share this job

OPENLANE

OPENLANE

🚗 Join OPENLANE as an Automotive Technical Specialist in Claim Resolutions! Use your hands-on knowledge and customer skills to investigate vehicle claims and ensure fair resolutions. Enjoy competitive hourly pay of $28-$33, comprehensive benefits, career growth, and a collaborative culture. If you have 2+ years in automotive tech roles and love solving problems, this is your chance! Apply now to drive your career forward! 🌟

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