Automotive Technical Specialist, Claim Resolutions

Job opportunity

Expected salary range

$33

Job status

Full-time

Location

OPENLANE
Toronto, ON, Canada

Workplace

On site

Job Description

About OPENLANE

At OPENLANE, we simplify wholesale vehicle transactions through cutting-edge technology and actionable data insights. Join us as an Automotive Technical Specialist in our Claim Resolutions team where your hands-on automotive expertise will drive fair and evidence-based dispute resolutions. Collaborate in a vibrant culture focused on innovation, curiosity, and growth.

What You'll Do:

  • Analyze vehicle condition data and inspection reports
  • Investigate and resolve claims as a neutral expert
  • Communicate technical findings clearly to customers
  • Educate teams and customers on vehicle conditions and best practices
  • Mediate disputes and negotiate effective solutions
  • Collaborate across departments to enhance policies and customer experience

What We Offer:

  • Competitive hourly pay of $28.00 to $33.00
  • Comprehensive medical, dental, and vision benefits
  • Employer-matched 401K or RRSP contributions
  • Paid leave including vacation, sick, maternity, and paternity
  • Robust employee assistance and tuition reimbursement programs
  • Opportunities for career advancement in a global organization

Who You Are:

  • Experienced automotive technician, service advisor, or appraiser (2+ years)
  • Technically skilled and detail oriented
  • Excellent communicator and customer-focused
  • Analytical with strong conflict resolution skills
  • Comfortable in a hybrid or potentially remote work arrangement

Join OPENLANE and help shape the future of wholesale remarketing with your automotive expertise and passion for customer satisfaction.

Share this job

OPENLANE

OPENLANE

🚗 Join OPENLANE as an Automotive Technical Specialist in Claim Resolutions! Use your hands-on automotive experience to investigate and resolve claims fairly and efficiently. Enjoy a competitive hourly wage of $28-33, great benefits, and opportunities for career growth in a tech-driven, innovative company. Hybrid or remote flexibility available. Be part of a team that values curiosity, fairness, and collaboration! 🚀

Fill the form below to apply for this job

Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

Cookies and Privacy

We use cookies to ensure that we give you the best experience on our website.
By continuing to use our site, you accept our cookies policy terms

Advanced settings
Essential cookies

Necessary for the site to function

Performance cookies

Help improve the user experience

Marketing cookies

Used for advertising and analysis