Automotive Technical Specialist - Hybrid Role

Job opportunity

Expected salary range

Apply with your own terms

Job status

Full-time

Location

OPENLANE
Brampton, ON, Canada

Workplace

On site

Job Description

Drive your automotive expertise as a Hybrid Automotive Technical Specialist on the Claim Resolutions team. Leverage hands-on diagnostics and customer relations to resolve claims effectively.

Key Responsibilities:

  • Verify vehicle condition data from inspection reports
  • Investigate customer arbitration claims as a neutral expert
  • Communicate technical basis for resolutions clearly
  • Educate customers on vehicle condition and repairs
  • Mediate disputes and negotiate agreeable solutions

Requirements:

  • 2+ years of hands-on automotive experience
  • Strong customer service and conflict resolution skills
  • Basic computer literacy and teamwork orientation
  • Proficient in CRM software for customer interactions
  • Bilingual in English and French is a plus

Utilize your diagnostic acumen and customer skills to enhance the claims process in this impactful role.

Share this job

OPENLANE

OPENLANE

🔧 Drive your career forward as a Hybrid Automotive Technical Specialist! Use your expertise in diagnostics and customer service to resolve claims and mediate disputes. Join a team that values your technical knowledge and communication skills. 🚗💡 This hybrid role offers a unique chance to impact customer satisfaction and grow professionally in the automotive industry.

Fill the form below to apply for this job

Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

Cookies and Privacy

We use cookies to ensure that we give you the best experience on our website.
By continuing to use our site, you accept our cookies policy terms

Advanced settings
Essential cookies

Necessary for the site to function

Performance cookies

Help improve the user experience

Marketing cookies

Used for advertising and analysis