BDC Agent / Receptionist
Ford Lincoln Gabriel • Montreal, Quebec
BDC Agent / Receptionist
Expected salary range
up to $48,000
Job status
Location
Workplace
Job Description
Ford Lincoln Gabriel, located in Montreal, Quebec, is seeking a BDC Agent / Receptionist to join its high-performing, customer-oriented team.
Responsibilities
- Greet customers in person and answer phone calls, directing them to the appropriate department.
- Schedule and coordinate appointments for the sales and service departments, ensuring smooth information flow.
- Manage inquiries, qualify leads, and follow up with prospects and customers.
- Update and maintain customer data in the Customer Relationship Management (CRM) system and ensure the accuracy of information.
- Prepare and send daily reports on BDC activities and appointment performance.
- Collaborate closely with the sales and service teams to optimize the customer experience and conversion rate.
- Perform administrative tasks related to the position (reception, document management, administrative support as needed).
- Provide physical reception at the dealership and maintain an organized and professional reception area.
- Promote relevant programs and services, including the company vehicle purchase program, to increase customer interest.
Profile
- Minimum of one year of experience in a BDC, reception, or similar customer service role.
- Excellent communication skills in French; operational English is an asset.
- Customer service orientation, ability to handle multiple tasks, and prioritize effectively.
- Proficiency with office tools (MS Office) and experience with a CRM; knowledge of automotive systems is a plus.
- Team spirit, professionalism, and problem-solving skills.
- Availability during business hours and willingness to work flexible schedules.
Benefits
- Company vehicle purchase program
- Paid day off
- Dental insurance
- Disability insurance
- Employee discounts
- Free parking
- Life insurance
- Medication insurance
- Vision care coverage
To perform the following tasks
Working conditions or benefits
Candidates desired profile for this job
Experience
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bdc agent / receptionist Job in the automotive Sector in Montreal
Why This bdc agent / receptionist Position in Montreal Stands Out
Discover an automotive job opportunity for a bdc agent / receptionist in Montreal, offered by the employer Ford Lincoln Gabriel in the automotive sector.
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This specific bdc agent / receptionist role in Montreal includes responsibilities defined by Ford Lincoln Gabriel. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This bdc agent / receptionist job in Montreal is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
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About the Current Position at Ford Lincoln Gabriel
This bdc agent / receptionist role is part of the bdc - business development center department within the automotive sector in Montreal.
The employer Ford Lincoln Gabriel is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Montreal.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the bdc agent / receptionist Position in Montreal
What is the typical salary for a bdc agent / receptionist in Montreal?
Salary for a bdc agent / receptionist position in Montreal varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a bdc agent / receptionist role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the bdc - business development center department
How can I increase my chances of getting hired as a bdc agent / receptionist in Montreal?
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Do bdc agent / receptionist responsibilities vary depending on the employer?
Yes. Depending on the company and the bdc - business development center department, the responsibilities of a bdc agent / receptionist may include customer support, technical coordination, internal communication, and other tasks linked to