BDC Agent
Subaru Montréal • Montreal, Quebec
BDC Agent
Salary according to experience
Starting at $21 / h + commissions
Job status
Location
Workplace
Job Description
Under the supervision of the department manager, you will be the primary point of contact with our clients. We are currently looking for a bilingual BDC Agent to join our team.
Your goal is to turn each interaction into an appointment opportunity while ensuring impeccable customer satisfaction.
Your Key Responsibilities
Sales & Appointment Booking
- Active Solicitation: Contact existing clients to promote our services and set quality appointments.
- Strategic Preparation: Analyze clients' history and participate in developing impactful call scripts.
- Calendar Management: Schedule, confirm, and optimize appointment calendars.
Web Management & Communications
- Omnichannel Approach: Respond promptly to requests via email, chat, and text messages.
- Analysis & Response: Identify the appropriate response strategy to understand each web client's specific needs.
- Market Monitoring: Stay informed about new products and industry trends.
Customer Experience & Continuous Improvement
- Satisfaction Follow-up: Conduct telephone surveys and participate in creating satisfaction questionnaires.
- File Management: Ensure the rigorous update of the database and produce monthly activity reports.
- Problem Resolution: Document complaints, inform management, and propose solutions to improve the customer experience.
Desired Profile
- Communication: Excellent command of French (spoken and written). Ability to adapt speech according to the interlocutor.
- Analytical Mindset: Ability to detect hidden needs behind a simple online question.
- Rigor: Strong organizational skills for managing follow-ups and reports.
- Proactivity: You don’t wait for the phone to ring; you proactively approach the client!
Why Join Us?
- Comprehensive group insurance plan.
- Continuing education and professional development.
- Opportunity to advance your career within a renowned automotive group.
Send us your CV now!
Join a team where your autonomy is valued and where every interaction matters. You will play a strategic role in the company's growth and the optimization of our satisfaction processes.
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Working conditions or benefits
Candidates desired profile for this job
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Written languages
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bdc agent Job in the automotive Sector in Montreal
Why This bdc agent Position in Montreal Stands Out
Discover an automotive job opportunity for a bdc agent in Montreal, offered by the employer Subaru Montréal in the automotive sector.
Canada Motor Jobs helps you apply easily and find a bdc agent position that matches your skills, experience, and salary expectations.
This specific bdc agent role in Montreal includes responsibilities defined by Subaru Montréal. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This bdc agent job in Montreal is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
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By creating your candidate profile, you will automatically receive notifications whenever a new bdc agent job matching your criteria becomes available in Montreal or throughout the province of Quebec.
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Your profile is highlighted to employers within the automotive industry, increasing your chances of securing a position similar to the one offered by Subaru Montréal.
About the Current Position at Subaru Montréal
This bdc agent role is part of the bdc - business development center department within the automotive sector in Montreal.
The employer Subaru Montréal is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Montreal.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the bdc agent Position in Montreal
What is the typical salary for a bdc agent in Montreal?
Salary for a bdc agent position in Montreal varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a bdc agent role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the bdc - business development center department
How can I increase my chances of getting hired as a bdc agent in Montreal?
Complete your profile with your experience, certifications, and salary expectations.
Enable alerts to receive new bdc agent opportunities in the automotive sector as soon as they are posted.
Do bdc agent responsibilities vary depending on the employer?
Yes. Depending on the company and the bdc - business development center department, the responsibilities of a bdc agent may include customer support, technical coordination, internal communication, and other tasks linked to