Bilingual Customer Service Representative
Expected salary range
$60,000
Job status
Location
Workplace
Job Description
About the role
Hybrid position in Vaughan. Full time. Posted 6 Days Ago.
The salary range for this position is $50,000 to $60,000 annually. This range is a guideline and may not reflect your exact offer. Factors that will be considered when extending an offer include but are not limited to education experience, relevant skills, and alignment with market data.
Responsibilities
- Handle a high volume of inbound and outbound customer calls in a timely, professional, and friendly manner.
- Follow established communication scripts and guidelines while adapting your approach to the customer's needs.
- Identify customer issues, research solutions, and provide clear, accurate, and effective resolutions or alternatives.
- Recognize and act on opportunities to upsell Miele products and services where appropriate.
- Build strong customer relationships by consistently going the extra mile and delivering an exceptional service experience.
- Accurately document all customer interactions in the call centre database in a clear, organized, and comprehensive way.
- Participate regularly in training sessions and development programs to continuously improve your product knowledge and performance.
- Achieve individual and team performance targets, both qualitative and quantitative.
Requirements
- Minimum 2 years of customer service experience; call centre experience is an asset.
- Bilingual in English and French (Fluent in verbal and written).
- Strong professional attitude with an excellent attendance record.
- Proficient computer skills, including Microsoft Word, Excel, and Outlook.
- Excellent time management, communication, and organizational skills.
- A collaborative team player who thrives in a fast‐paced service environment.
- Flexibility to work varying shifts based on business needs.
Continue your search
Altis Technology
Handle customer calls, resolve issues, document interactions, and meet performance targets in a bilingual full-time customer service role.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
bilingual customer service representative Job in the :sector Sector in Richmond Hill
Why This bilingual customer service representative Position in Richmond Hill Stands Out
Discover an automotive job opportunity for a bilingual customer service representative in Richmond Hill, offered by the employer Altis Technology in the :sector sector.
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This specific bilingual customer service representative role in Richmond Hill includes responsibilities defined by Altis Technology. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This bilingual customer service representative job in Richmond Hill is ideal for candidates looking for a stable, well-paid automotive position within the :sector sector.
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About the Current Position at Altis Technology
This bilingual customer service representative role is part of the :en_department department within the :sector sector in Richmond Hill.
The employer Altis Technology is looking for someone with relevant skills and experience in :sector who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the :sector sector in Richmond Hill.
You may also browse similar :sector jobs across the province of Ontario.
Frequently Asked Questions About the bilingual customer service representative Position in Richmond Hill
What is the typical salary for a bilingual customer service representative in Richmond Hill?
Salary for a bilingual customer service representative position in Richmond Hill varies based on experience, employer type, and the :sector sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a bilingual customer service representative role?
Employers generally look for:
- strong knowledge of the :sector industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the :department department
How can I increase my chances of getting hired as a bilingual customer service representative in Richmond Hill?
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Do bilingual customer service representative responsibilities vary depending on the employer?
Yes. Depending on the company and the :department department, the responsibilities of a bilingual customer service representative may include customer support, technical coordination, internal communication, and other tasks linked to