Claims Officer

Longue Pointe Chrysler Dodge Jeep Ram Fiat • Montréal, Quebec

Apply now

Expected salary range

Starting at $60,000

Job status

Full-time

Location

Longue Pointe Chrysler Dodge Jeep Ram Fiat
Montréal QC, Canada

Workplace

On site

Job Description

We are looking for a Claims Clerk responsible for preparing, recording, and submitting the manufacturer's warranty claims. The person holding this position will handle all warranty files, follow up on payments, ensure compliance with the manufacturers' criteria, and collaborate with various departments to guarantee efficient and compliant claims management. Main responsibilities:

  • Process warranty claims for each franchise or manufacturer;
  • Handle all entries related to warranties to ensure proper documentation;
  • Verify the criteria required by the manufacturer or distributor;
  • Reconcile all amounts to be received regarding warranties and payments according to the appropriate schedule;
  • Record credits in the appropriate software;
  • Re-submit any rejected claims as soon as possible or obtain approval to cancel them;
  • Follow up on the payment of any pending claims;
  • Track warranty parts by labeling them with the repair order number, replacement date, and the date they can be disposed of;
  • Organize the shipment of parts to the factory, distributor, or scrap;
  • File and retain all after-sales records according to the manager’s requirements;
  • Stay informed about all recalls and notices from the manufacturer;
  • Collaborate with the body shop regarding any warranty-related claims, if necessary;
  • Perform cashier or receptionist duties, as needed;
  • Complete any administrative tasks according to immediate supervisor’s instructions. Qualifications
  • Experience as a claims clerk or in a related field.
  • Solid knowledge of the brand and its characteristics.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team-oriented environment.
  • Attention to detail and strong problem-solving skills.
  • Customer-oriented with a passion for providing exceptional service. Salary:
  • Starting from $60,000 per year Ready to advance your career in the automotive industry and join a team dedicated to excellence?

To perform the following tasks

Follow up on parts return with manufacturers
Open and close work orders
Submit all manufacturer's warranty claims
Warranty claim

Working conditions or benefits

A retirement plan for employees
Air-conditioned workshop
Cafeteria
Car allowance
Competitive compensation
Continual training
Disability insurance
Employees discounts
Flexible hours
Free parking
Insurance of medical and paramedical expenses
Life insurance plan
Medical insurance
Public transportation nearby
Sick day off paid
Travel insurance
Vision insurance plan
Work and life balance

Share this job

Longue Pointe Chrysler Dodge Jeep Ram Fiat

Longue Pointe Chrysler Dodge Jeep Ram Fiat

Business profile

Why work with us

Avec des modèles populaires comme la Dodge Grand Caravan, le Jeep Wrangler, le Dodge Journey, le Ram 1500, le Ram Promaster, le Jeep Cherokee et avec plus de 400 véhicules neufs en inventaire.

Longue Pointe Chrysler est fier d'être un atelier de service approuvé CAA-Québec et de vous offrir un service rapide sans rendez-vous pour l'entretien régulier de votre véhicule. De plus, avec plus de 40 véhicules de courtoisie.

Counteroffer

The salary or conditions doesn't fit you but are still interested?

Apply with your own terms

You wish to receive notifications about similar job opportunities?

Use this quick and simple form to subscribe to job alerts.

Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

Cookies and Privacy

We use cookies to ensure that we give you the best experience on our website.
By continuing to use our site, you accept our cookies policy terms

Advanced settings

Essential cookies

Necessary for the site to function

Performance cookies

Help improve the user experience

Marketing cookies

Used for advertising and analysis