Customer Engagement Manager - Wood Automotive Group

Job opportunity

Expected salary range

Apply with your own terms

Job status

Full-time

Location

Wood Automotive Group
Winnipeg, MB, Canada

Workplace

On site

Job Description

Join Wood Automotive Group as a Customer Engagement Manager!

Elevate customer satisfaction and lead a passionate team at one of Alberta's premier car retailers. Drive sales and service outcomes by enhancing customer loyalty through outbound communications and data-driven strategies. Collaborate cross-departmentally to maximize appointment setting and traffic generation. If you have 3+ years of leadership experience, strong communication, and analytical skills, this is your chance to foster a culture of excellence and deliver outstanding customer service.

Key Responsibilities:

  • Lead and coach a results-driven team
  • Monitor and analyze key performance metrics
  • Align appointment and traffic strategies with Sales and Service
  • Maintain accurate CRM processes

Requirements:

  • Proven leadership and coaching experience
  • Exceptional organizational and multitasking abilities
  • Analytical mindset for continuous improvement

Apply now and be part of a dedicated team focused on growth and customer satisfaction!

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Wood Automotive Group

Wood Automotive Group

🚗 Customer Engagement Manager Opportunity at Wood Automotive Group! Lead a dynamic team and improve customer loyalty using your leadership and analytical skills. Work with a top Alberta retailer to enhance service outcomes and drive business growth. If you're a motivated leader who thrives on coaching and data, this role is perfect for you! 🌟

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