Customer Service Administrator

Job opportunity

Expected salary range

Apply with your own terms

Job status

Full-time

Location

Boyd Group Services
Greater Sudbury, ON, Canada

Workplace

On site

Job Description

Elevate your career with Assured Automotive as a Customer Service Administrator. Join a professional, supportive team focused on delivering outstanding customer experiences. Manage customer interactions and contribute significantly to collision repair processes to ensure smooth operations. Play a pivotal role in achieving key performance indicators and enhancing overall service delivery. Ideal for those who thrive in teamwork and have strong communication and organizational skills. Bring your attention to detail and energetic attitude to this exciting opportunity!

Key Responsibilities:

  • Deliver WOW Operating Way consistently
  • Greet customers warmly in person and on the phone
  • Coordinate rentals and towing effectively
  • Communicate timely updates with customers and claims staff
  • Manage appointment confirmations and follow-ups

Requirements:

  • High school diploma or equivalent
  • At least 1 year customer service experience
  • Excellent verbal and written communication
  • Proficient in Google Suite and Microsoft Office
  • Valid driver's license required

Share this job

Boyd Group Services

Boyd Group Services

🚗 Join Assured Automotive as a Customer Service Administrator and take your career to the next level! Be part of a dynamic team focused on customer satisfaction and smooth collision repair operations. If you have strong communication skills and enjoy working in a collaborative environment, this role offers a rewarding opportunity to grow and make an impact. Apply now to be part of a supportive workplace where your contributions truly matter! 🌟

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